Mental Health Residential Case Manager

Job Description

Job Description

**Sign On Bonus Opportunities** Multiple Full-Time and Part-Time Shifts Available Hourly Rate: $19.18 - $24.94 Grade 14

Key Responsibilities

• Serve as Qualified Mental Health Staff (QMHS) in compliance with NYS OMH regulations
• Manage a caseload and develop Individualized Action Plans (IAPs)
• Provide daily living skills training (ADLs), coaching, and recovery-based support
• Monitor and document residents’ mental, emotional, and behavioral health
• Provide crisis intervention and trauma-informed support
• Oversee medication administration , documentation, and med counts
• Coordinate care with healthcare providers, social services, and community resources
• Facilitate groups and skill-building activities
• Maintain a safe, structured, home-like environment
• Complete accurate documentation and Medicaid billing records

• Bachelor’s degree in Human Services or related field
  OR
• Associate’s degree + 3 years experience in a mental health setting

• Experience working with individuals with serious mental illness (SMI); co-occurring SUD/DD preferred
• Strong communication and documentation skills
• Ability to remain calm and make sound decisions in crisis situations
• Team-oriented with the ability to work independently
• Compassionate, respectful, and non-judgmental approach

• Valid NYS Driver’s License with acceptable driving record
• Reliable transportation for client-related travel
• Ability to navigate stairs and respond to emergency situations

✅ Meaningful, hands-on work supporting recovery
✅ Supportive, team-oriented environment
✅ Ongoing training and professional development
✅ Opportunity to make a difference in your community

If you're passionate about helping others and want to build a career in mental health, human services, or behavioral health , we encourage you to apply.

Oswego County Opportunities, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.