Government and Public Sector - Service Delivery Center - Microsoft Technical Business Analyst
$67k - $136.8kErnst & Young
At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Government and Public Sector – Service Delivery Center – Platforms - Microsoft Senior Technical Business Analyst
From strategy to execution, the Government & Public Sector practice of Ernst & Young provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans and citizens; delivering essential public services; and helping those in need.
The opportunity
The Service Delivery Center is made up of high-performing, US-based resources who work closely with our experienced professionals to deliver project-based work and managed services to our federal clients. The Service Delivery Center is a core component of the Government & Public Sector practice (GPS). Our Digital Engineering practice is helping organizations solve complex problems through purpose-led transformation. To achieve this mission, a diverse and talented team from around the globe are creating innovative digital experiences that help our clients succeed and thrive.
You will join a talented group of professionals who are advising U.S. government agencies with digital strategy, customer experience, process improvement, technology effectiveness, digital architecture and program integration.
Your key responsibilities
As a Senior BA, you will be responsible for the following:
· Participate in discovery meetings with clients and prospects to understand and document their business requirements
· Propose and design solutions using the extensive Power Platform capabilities to solve identified business requirements
· Customize Microsoft Dynamics Power Platform applications
· Work with developers and configuration resources to define and create specifications for any custom code or data migration requirements
· Create reports and train end-users
· Execute decision making based on understanding of various policies
In addition to your client’s responsibilities, you will also be expected to fulfil senior-level responsibilities within the firm. EY seniors support people-related initiatives, including recruiting events and interview nights. Seniors are also expected to support and participate in internal, firm activities, including training programs and courses to stay current on training requirements and continuously improve technical skills. Lastly, you will be expected to understand and follow all workplace policies and procedures, including all applicable Independence policies.
Skills and attributes for success
· Experience gathering requirements
· Experience with Microsoft Dynamics and Power Platform applications
· Experience working with clients to solve problems
· Experience and understanding of agile delivery and development methodologies
· Proven track record of complex problem-solving and relationship management
To qualify for the role, you must have
· Must have Bachelor's degree
· Candidate must be able to obtain/maintain a DoD Secret clearance
· Must have experience with Microsoft Suite of products
· Must have 5+ years of relevant experience
· Must be comfortable working in-person (hybrid environment) as needed
Due to the nature of our work in the Government and Public Sector, work may be required to be completed at client, EY and/or contractor sites. Our goal is to assign professionals to projects within a commutable distance of their work location office. In certain circumstances, travel may be required beyond your work location based on client and project needs. Candidates should be willing to travel 20 – 30% or more
Ideally, you'll also have
- Expertise in developing written and visual communication products
- Excellent written and oral communication skills
- Ability to collaborate with clients and identify engagement follow-on opportunities
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
- We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $67,000 to $136,800. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $80,300X to $155,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
- Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
- Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at View email address on careers.ey.com .
$77.5k - $140.9k
...working world. Government and Public Sector – Service Delivery Center – Cyber – Change... ...Risk Management Analyst From strategy... ...available, and technical artifacts are validated... ...- Proficiency in Microsoft Office tools (... ...technology, Business or other relevant...MicrosoftSummer holidayWork at officeLocal areaFlexible hoursShift workWeekend work$86.6k - $197.8k
...and help to build a better working world. Government and Public Sector – Service Delivery Center - Platforms - Microsoft Technical Lead (Manager) From strategy to... ...assurance, software development Technology business requirements analysis Lead solution deployments...MicrosoftFull timeFor contractorsSummer holidayWork at officeLocal areaFlexible hours$49.2k - $71.4k
...Government and Public Sector - Service Delivery Center - Assurance - Senior Analyst Location: San Antonio Other locations... ...and diversified business that is experiencing... ...assurance, auditing and technical business program... ...verbal Excellent Microsoft Office skills (Word...MicrosoftPrivate practiceSummer holidayWork at officeLocal areaFlexible hours$67k - $136.8k
...Government and Public Sector - Service Delivery Center - Microsoft Senior Developer Location: San Antonio Other locations:... ...creating specifications that support business objectives Actively... ...help translate requirements into technical design and tasks. Interacting...MicrosoftFor contractorsSummer holidayWork at officeLocal areaFlexible hoursNight shift$142.6k - $261.5k
Government and Public Sector - Service Delivery Center - Microsoft Technical Lead Location: San Antonio Other locations: Primary Location Only Date: May 8, 2026 Requisition... ...assurance, software development Technology business requirements analysis Microsoft Dynamics/...MicrosoftFor contractorsSummer holidayWork at officeLocal areaFlexible hours$64.2k - $105.9k
...LLP's (EY) US Government and Public Sector (GPS) practice... ...and diversified business that is... ...building an on-shore Service Delivery Center based in San... ...auditing and technical business program... ...position, Analysts will coach Associate... ...Excellent Microsoft Office skills...MicrosoftPrivate practiceWork at officeLocal area$67k - $136.8k
...understand and document their business requirements Propose and... ...business requirements Customize Microsoft Dynamics Power Platform... ...Experience and understanding of agile delivery and development methodologies... ...you to EY’s Talent Shared Services Team (TSS) or email the TSS...MicrosoftSummer holidayFlexible hours- We are seeking a Technical Business Analyst with strong analytical and communication skills to bridge the gap between business needs and technical... ...and vendor assessments when required. Champion data governance and quality initiatives. Minimum Qualifications: Bachelor’...
$51k - $82k
...to essential government agencies and supports... ...a Call Center Service Representative... ...Tier I and II technical software, hardware... ...(ADP II Public Trust) Successful... ...facilitate service delivery methodology... ...areas: Microsoft Office Products... ...location and business and contract considerations...MicrosoftContract workTemporary workInternshipWork at officeShift work- ...Summary The Business Operations Analyst I supports the execution and... ..., and workflow governance activities. Assist... ...development, capture, technical, pricing, and operational... ..., Communications, Public Administration, or a... ...tools, including Microsoft Copilot and ChatGPT,...MicrosoftInternshipWork at office
- ...health. Operating 7 health centers, our mission is to... ...Technician provides technical and administrative support... ...PPST)’s contracted IT service provider team. The IT... .... Fully functional in Microsoft Office. Ability to... ...travel within the service delivery area regularly and...MicrosoftPart timeWork at officeRemote workFlexible hours
$127.31k - $243.34k
...products, exceptional service and trusted advice... ...policy and business needs.The OpportunityThe... ...Business Strategy Analyst adept at GenAI... ..., prioritize, and govern GenAI use cases that... ...value. A strong Technical & Analytical Acumen... ...analytics tools (i.e.Microsoft Excel, Tableau, R,...MicrosoftFull timeH1bWork at officeRemote workHome office$35 - $40 per hour
Overview Senior Service Desk Intune Analyst Base pay range: $35.00/hr - $40.00/hr... ...high-quality service delivery. Key Responsibilities Provide... ...2/3 support for escalated technical issues from Service Desk Technicians... ...A+, Network+, Security+, Microsoft Endpoint Administrator...MicrosoftContract workTemporary workWork at officeLocal area- ...and Development Analyst to support the... ...Engineer Center’s (AFCEC) Asset... ...cross-functional business rules to... ...Administrative and technical support to mid... ...Proficient in Microsoft Excel, Word, and... ...in a customer service, contractor... ...support a mixed government - contractor...MicrosoftTemporary workFor contractorsFlexible hours
$61k - $101k
## Business AnalystApplylocations: US... ...Ability to Obtain Public Trust**What... ...As a Business Analyst, you will... ...developers, and delivery teams.* Analyze... ...project updates to technical and non-... ...Proficiency with Microsoft Excel,... ...and associated government clearance requirements...MicrosoftPermanent employmentTemporary workRemote workFlexible hours- ...Operations Consulting Services Firm focusing... ...Compliance, Business Process, IT... ..., and Government Agencies of all... .../Business Analyst Level II (Contract... ..., including Microsoft Office. The... ...across private, public, and social sectors Curiosity-... ...Military Business Center (NCMBC) for...MicrosoftFull timeContract workTemporary workFor contractorsWork at officeFlexible hours
$93.77k - $179.24k
Business Application Analyst Get AI-powered advice on this job... ...financial services organization committed... ...ensuring strong governance, controls, and... ...maintaining functional, technical, and workflow... ...with Microsoft Office tools Working... ...Agile or iterative delivery environments...MicrosoftWork at officeRelocation package- ...hiring experienced Business Process Analyst (PMO/Reporting/... ...Loan Servicing operations in San... ...related to call center and loan servicing... ...degree in Business, Public Administration,... ...within a federal government contract environment... ...Proficiency in Microsoft Office Suite (...MicrosoftPermanent employmentFull timeContract workCasual workWork at officeLocal areaAfternoon shift
$34 - $40 per hour
...a Release Management Analyst.Key Responsibilities:*... ...change management and governance processes are followed... ...Technology, Computer Science, Business, or a related field,... ..., PMO, QA, Software Delivery, or a related... ...teams* Proficiency with Microsoft Office tools, including...MicrosoftWork at office- ...Position: Customer Service/Call Center Representative Location... ...Chain to support on-time delivery and other company KPI... ...other regulations governing medical devices and... ...Requirements Minimum of 2 years business related experience in... .... Proficiency in Microsoft Office. Experience...MicrosoftContract workWork at officeMonday to FridayFlexible hoursShift workDay shift
$37.74k - $50.49k
...for enterprises, governments, and communities.... ...Role The Field Service Associate I (FSA... ...coordinating service delivery activities to... ...holidays, to support business operations as... ...support, contact center, operations support... ...Proficiency with Microsoft Outlook, Word,...MicrosoftFull timeTemporary workWork experience placementRemote workWork from homeMonday to Friday10 hours per weekShift work$84.3k - $155.4k
...The Contracts Center of Excellence (“COE... ...Specialist Lead, Government Client Contracts... ...s Government and Public Services practice.Coordinate... ...clients and industries/sectors you serve.Must be... ...using Microsoft Excel, Word, and... ...certifications; and other business and...MicrosoftContract work- ...Position : Customer Service/Call Center Representative Location... ...for meeting business objectives and targets... ...Chain to support on-time delivery and other company KPI... ...other regulations governing medical devices and HIPAA... ...~ Proficiency in Microsoft Office. ~ Experience...MicrosoftPermanent employmentContract workTemporary workWork at officeMonday to FridayFlexible hoursShift workDay shift
- ...Regional Network Enterprise Center (NEC) requires Information Technology services to provide Command,... ...advice, and technical support for VTC studio... ...MUST have SECRET government clearance prior to being... ...troubleshooting using Microsoft Systems Center Configuration...MicrosoftCivilian ContractorWork at officeLocal areaRemote workRelocation
$59.15k - $106.93k
...work in the customers service management system. Primary... ...calls providing technical support to the customer... ...Work with vendors, the Government, carriers, and technical... ...Proven knowledge with Microsoft Exchange, SharePoint,... ...to change based on business needs, Leidos reasonably...Microsoft- ...products, exceptional service and trusted... ...applicable policy and business needs.The... ...appropriately. Support delivery of information in... ...with Information Governance standards and... ...tagging Metadata to Technical Metadata and... ...Dremio, Coginiti Pro, Microsoft Office and Visual...MicrosoftFull timeWork at officeRemote workHome office
- ...MCI is a leading Business Process Outsourcing... ...client products and services. If you believe... ...Basic knowledge of Microsoft Office Suite (Excel... ...customer service, technical support, inside... ...support in a contact center environment State... ...outsourcing service delivery facilities in...MicrosoftFull timeContract workTemporary workWork experience placementCasual workWork at officeLocal areaRemote work
- ...Level: Job Title: Business Applications Support Specialist... ...software support and services for ASCENDER business... ...of school/service center experience related to... ...applications such as Microsoft 365/Google, (word... ...• Read and interpret technical material and applicable...MicrosoftFull timeWork at officeLocal area
$127.31k - $243.34k
...competitive products, exceptional service and trusted advice. We seek... ...with applicable policy and business needs.The OpportunityJoin our... ...as a Lead Business Strategy Analyst. This role is instrumental in... ...various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python,...MicrosoftFull timeH1bWork at officeRemote workHome officeRelocation packageFlexible hours- ...our National Support Centers in San Diego, CA or San... ...transition, and other business goals. Collaborate with... ...operational and service goals including in-stock... ...partnering with Inventory Analyst in collaborative... ...use applications within Microsoft Office suite as well a...MicrosoftWork experience placementWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Government and Public Sector - Service Delivery Center - Microsoft Technical Business Analyst. Be the first to apply!
- technical assistant San Antonio, TX
- work from home technical support specialist San Antonio, TX
- end user support technician San Antonio, TX
- help desk technical support San Antonio, TX
- technical support assistant San Antonio, TX
- tech assistant San Antonio, TX
- remote support technician San Antonio, TX
- application support technician San Antonio, TX
- technical associate San Antonio, TX
- technical analyst San Antonio, TX


