Service Manager
General RV Center
Responsibilities Ensure the service team consistently provides the most competitive level of customer service while achieving a high standard of quality to meet or exceed customer expectations. Attract and select top talent to build high performing teams. Engage, motivate and manage service team to achieve key goals, and meet client expectations on a daily basis. Monitor effectiveness and efficiency of service processes and performance. Develop strategy to meet service department metrics. Responsible for overall sales, profitability, and management of expenses. Qualifications Prior service management experience in a high volume facility is a must. Preferably in RV or Automotive. Results driven and a desire to make a positive impact. Strong communication skills, verbal and written. Ability to listen and provide solutions to customer issues. Reliable and strong work ethic.
PERKS
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