Operations Manager

Operations Manager DescriptionMore than just a job; an opportunity.Chick-fil-A Crocker Park hires employees that wish to acquire skills to enhance their career portfolio that goes beyond just serving guests and great food. Personal growth and career advancement can be attained through learning the business principles and daily practices from one of the fastest-growing quick-service restaurants in the country.We are seeking developed leaders to support the business by supervising, communicating, training, and coaching all employees on achieving and exceeding service and revenue goals. Supervisors will oversee employees in the development of business and in the continual pursuit of “Operational Excellence” while creating a positive work culture. Supervisors are in constant contact with the leadership team and are responsible for the overall flow of their shift.QualificationsExperience as a leaderProven ability to lead in team-based, fast-paced environmentsBasic computer competencyRequired skillsHonors and encourages others to follow the visions and values of the restaurantSelf-motivated leader committed to personal growthTeam-oriented, adaptable, dependable, and strong work ethicDisplays enthusiasm, courtesy, and hospitality by incorporating 2nd mile service, and emotional connections with guests and employeesAbility to communicate effectively with both guests and team membersMust be an excellent coach, delegator, and team builderWillingness to step outside of job role to assist in other rolesAbility to handle multiple tasks at once while working at a quick, yet efficient, and thorough paceMust be able to meet the physical demands of the position, which includes, but is not limited to, standing for 8 hours and lifting up to 40 poundsResponsibilitiesFollows Chick-fil-A’s operational policies and proceduresDemonstrates knowledge of the brand and menu itemsAchieves strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasksConsistently seeks to improve the restaurant with innovative strategies, procedures, and ideasResponsible for inventory and facilities managementComplete understanding of each key position pertaining to the area under directionLeads restaurant under direction of the Owner/OperatorAssists Owner/Operator with decisions related to employee performanceWorks with leadership team to ensure appropriate daily and restaurant staffing levelsIdentifies and solves ongoing issues related to accuracy, speed of service, and employee or guest issuesModels and supports clear communication between the front counter and kitchen staffs as well as the leadership teamMaintains a positive working relationship and treats all employees with respect while providing them with direction and feedbackMaintains a clean and pleasant environmentAdditional BenefitsSundays offFlexible work scheduleFree foodScholarship opportunities | $1000, $2500, $25,000401K match programInsurance contributionPaid time offPosition type32-38 hours per week: $22 per hour40 hours+ per week: $25 per hourPay rates are additionally based on employee availability.Job Type: Full-timeSalary: $22.00 - $25.00 per hourBenefits:401(k) matchingDental insuranceEmployee discountFlexible scheduleHealth insurancePaid time offReferral programVision insuranceSchedule:10 hour shift8 hour shiftApplication Question(s):Why do you think you would be a great fit for this position?Have you ever been convicted of a crime or felony?Have you ever worked at Chick-fil-A before? If so, which location?Work Location: In person #J-18808-Ljbffr