Client Relationship Manager

Direct message the job poster from POST Hospitality Payments POST Hospitality Payments is a pioneering solution designed exclusively for the hospitality industry, specializing in seamless payment processing. By streamlining credit card operations, POST empowers businesses with greater control over their financial transactions. The company offers a cutting‑edge back‑office payment processing solution, enabling unparalleled efficiency and reliability for hospitality businesses. POST is dedicated to providing innovative tools to meet the unique financial needs of the industry. Role Description This is a full‑time role for a Client Relationship Manager. Responsibilities include managing client accounts, providing exceptional client services, building and maintaining customer relationships, and identifying opportunities to enhance client satisfaction and retention. The role involves coordinating with clients to address inquiries, resolve issues, and implement solutions tailored to their specific needs, all while ensuring the delivery of a superior customer experience. Qualifications Strong interpersonal and communication skills for client relationship management and customer service Experience in account management, problem‑solving, and addressing client inquiries Proficiency in organizational and time‑management skills Familiarity with payment processing systems or industry‑specific software is highly desirable Ability to work independently in an office environment and collaborate effectively within a team Prior experience in hospitality or payment processing is a plus Bachelor’s degree in Business Administration, Communications, or a related field is preferred Located in Phoenix, 5 days a week in office Seniority level Entry level Employment type Full‑time Job function Sales and Business Development #J-18808-Ljbffr