Services Engagement Manager

We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation— helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential. Position Overview The Engagement Manager is responsible for selling Solution Services, supporting SISW products to accelerate business value realization from SISW software for our customers. This includes services across the entire portfolio of SISW software products. The Engagement Manager, in conjunction with the Learning Engagement Managers and Sales Account Orchestrator, will jointly own the SISW customer relationship for named customer accounts. This is a sales, account management, customer relationship management, and business development role with an average of 25‑50% travel. The detailed scope of responsibilities is below. Responsibilities / Tasks Collaborate and Co‑Own Customer Relationships. Partner with Sales Account Orchestrators, Technical Account Managers, and Practice Engagement Managers to jointly manage named customer accounts and align on account strategy. Manage Solution Services Pipeline. Maintain and update opportunities in Salesforce (SFDC) through all stages—Discovery, Scope Definition, Proposal, SOW development, contract negotiations, and closing. Ensure alignment with New Booked Order targets and address gaps proactively. Lead Proposal Orchestration. Coordinate with SMEs across Business Units and Practice teams (LCS, MOM, Mendix, ECS, etc.) to develop Statements of Work, scope definitions, assumptions, work packages, schedules, resource roles, and effort estimates. Enter and maintain data in SISW systems (SFDC, Zimit, SDM). Drive Commercial and Legal Processes. Support PM30 Bid Approval, pricing discussions, and negotiations. Facilitate resolution of non‑standard terms with SISW Legal and Leadership. Use approved global templates and estimation methods. Ensure Smooth Handoffs and Engagement Document Risks and Assumptions. During selling, transition to Project Managers via PM80 handoff. Participate in Customer Project Reviews and maintain engagement during delivery. Travel Requirement. Open to 25‑50% travel as needed for customer engagement and project orchestration. Required Knowledge / Skills, Education, And Experience Professional Services Expertise. 10+ years in delivery and selling roles, including 3–5 years with SISW software (PLM and MOM: Teamcenter, NX, Opcenter, Mendix, Mentor). Educational Background. Bachelor’s in Computer Science, Engineering, Math, or related discipline—or equivalent experience. Executive Presence & Communication. Ability to present to senior leadership, lead business discussions, and manage complex stakeholder dynamics with diplomacy. Collaboration & Global Coordination. Proven success in orchestrating proposals with diverse, global teams and managing multiple priorities. Integrity & Results Orientation. High ethical standards aligned with Siemens values; organized, detail‑oriented, and driven with a strong sense of urgency. Location Flexibility. Must reside in the U.S.; preference for candidates near primary customer sites (Fort Worth, TX; Palmdale, CA; Marietta, GA). Preferred Knowledge/Skills, Education, and Experience Experience collaborating with customers in the Aerospace & Defense Industries is strongly preferred. Why us? Working at Siemens Software means flexibility—choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software. A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We’re dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer-sponsored work authorization now and in future employment in the United States. Siemens Software. Transform the Everyday $125,300 $250,600 10% #J-18808-Ljbffr