Financial Aid Counselor

Virginia Department of Human Resource Management

Norfolk, VA

Financial Aid Counselor

Title: Financial Aid Counselor

Agency: VP DIGITAL TRANSFORMATION & TECHNOLOGY

Location: Norfolk, VA

FLSA: Non-Exempt

Full Time or Part Time: Full Time

Additional Detail

Job Description: TWO POSITIONS WILL BE FILLED FROM THIS RECRUITMENT

The Financial Aid Counselor provides expert guidance and counseling regarding financial aid processes, requirements, and maintenance of eligibility to prospective and current students, ensuring students are properly funded, packaged, and prepared to start each semester. This position interprets and packages financial aid in accordance with federal, state, and institutional policies and regulations. The Financial Aid Counselor responds to and reviews student requests for modification of their financial aid packages and eligibility evaluation utilizing professional judgment, while ensuring continued compliance with policies and regulations.

Minimum Qualifications:

Excellent customer service skills
Proficiency in Microsoft Office
Demonstrated ability to research, analyze, interpret, and articulate complex program regulations
Demonstrated ability to work collaboratively as a team member in a complex processing and public contact environment.

Additional Considerations:

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

Apply

Vacancy posted 3 days ago

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