Deposit Support Specialist - Full-Time (40 Hrs/Wk)

Deposit Support Specialist - Full-Time (40 Hrs/Wk) Location: 327 North 17th Avenue, Wausau, WI, 54401, United States Employee Type: FT Regular Non-Exempt This position allows you to partner with other team members and key stakeholders to provide excellent customer experiences. Duties and responsibilities may include: Provides support to other departments related to deposit products and services. Review and verify customer initiated monetary transfers > $100K for fraud detection. Establish and maintain system records for all safe deposit box rentals. Review and verify signatures on all checks drawn on customer accounts > $50K for fraud detection. Apply established procedures to decide whether to pay or return debit transactions that overdraw customer accounts. Follow procedures to make determination on posting or retuning debit transactions that overdraw deposit accounts. Research and resolve debits and credits that fail to post to customer accounts. Reconcile daily, research and identify variances between general ledger and physical cash for all branch offices. Review all closed deposit accounts for ancillary required actions (deactivate debit cards; suspend mobile deposit functionality, etc.) pursuant to department procedure. Generate correspondence to advise customers when closing zero balance accounts. Detect and report suspicious activities to fraud analyst (Bank Secrecy Act program) for further resolution. This is a regular full-time hourly non-exempt position, averaging approximately 40 hours/week. Schedule may vary between the hours of 8:00 am to 5:30 pm CST Monday through Friday. This position will work on-site at our IncredibleBank branch location on 17th Avenue in Wausau, WI. About You You do what is right over what is easy. You don’t settle for good enough. You’re driven to learn and grow. You recognize your impact on the customer experience, regardless of your role. High school diploma and or one to three years related experience and/or training. May accept equivalent combination of education and experience. Banking knowledge to assist in identification of fraudulent transactions and or violations to regulatory compliance. Benefits and Compensation Enjoy over 30 days off per calendar year, including 18 days of PTO, an Anniversary Holiday, Birthday Holiday, Wellness Holiday, and 12 observed Bank Holidays. Additional benefits and compensation are discussed upfront. Check out our total rewards package at: IncredibleBank is an Equal Opportunity Employer. We will consider applicants for our positions without regard to any category protected by applicable federal, state, or local law, including but not limited to: race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification. Equal employment opportunity, including veterans and individuals with disabilities. #J-18808-Ljbffr