Business Systems Analyst

Job Title

Responsible for supporting new and existing system initiative efforts. Define systems capabilities to enable the business to grow and become more productive.

Responsibilities

Liaison between business users and the IT team. Research problems and plan solutions. Recommend software and system changes. Coordinate development to meet business requirements. Define the scope of the project in collaboration with line of business leaders. Develop business cases and financial model systems enhancements. Transform user requests into business requirements and technical specifications. Produce business requirements documents. Develop test plans and test cases. Manage system testing and coordinate User Acceptance Testing (UAT). Work with business leaders to implement projects and applications changes. Manage system conversion activities including data mapping, system configuration, data analysis. Ensure that projects and systems are delivered to end user satisfaction. Define and document "as is" and "to be" workflows and review with LOB leaders. Develop a schedule for project completion that allocates the resources to the activities. Execute the project according to the project plan. Manage accountability of tasks for project members. Set up and maintain project plans, issue logs, and tasks in a system of record. Interface with vendors to ensure vendor compliance to contractual agreements.

Cyber Security Job Responsibilities: Operate in accordance with USI Policies for the Information Security Program (PISP) and USI Standards for the Information Security Program (SISP). Keep up to date with security updates and improvements. Implement improvements as appropriate. Protect systems against unauthorized access by appropriately defining access. Upgrade systems by implementing and maintaining security and technical controls.

Knowledge, Skills and Abilities

3-5 years IT and/or systems experience. Bachelor's degree or equivalent. Ability to leverage SQL and basic programming knowledge to analyze data, troubleshoot issues, and support business and technology initiatives is a strong plus. Familiarity with leading Robotic Process Automation (RPA) platforms such as UiPath, Blue Prism, or similar technologies; ability to evaluate and support automation opportunities across business processes is highly desirable. Experience gathering business requirements and translating them into detailed functional and technical specifications for RPA solutions, ensuring alignment between business objectives and automation design, is a strong plus. Experience with insurance and/or sales applications and workflows a plus. Team orientation and hands-on approach. Able to manage multiple and rapidly changing, high visibility priorities and projects.

Why USI?

With approximately $3 billion in revenue and over 10,500 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs.

Unrivaled Resources and Support

What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage®, a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE® represents Omni, Network, Enterprise—the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely, and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.

Industry-Leading Programs, Rewards, and Recognition

In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need.

Deep Community Engagement

We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects – to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint – we're working together as ONE to build a better future.

Committed to a Diverse and Inclusive Workplace

Our award-winning I'm With U diversity and inclusion program educates our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.

Nationally Recognized as a Top Insurance Employer

Recognized as one of Insurance Business America's Top Insurance Employers eight consecutive years (2018-2025). Named to Business Insurance's annual list of the Best Places to Work in Insurance six years in a row (2020-2025). Named to Fortune's Best Workplaces in Financial Services & Insurance list for the last two years (2024-2025). Certified as a Great Place To Work two years in a row (2024-2025).

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.

Salary Range for position $75,000-$84,000 and 5% annual bonus