Inside Commercial Tire Service - Orem, UT

Job Description

Job Description

Description:

MISSION

To address the tire needs of customers in a safe, approved manner using the proper tools and proper techniques.

ESSENTIAL DUTIES

• Identify and inflate tires correctly for the size and ply
• Place wheels on balancing machines to determine counterweights required to balance wheels
• Dismount wheels from vehicles using lug wrenches and other hand and power tools
• Mount wheels onto vehicles
• Reassemble tires onto wheels
• Replace valve stems and remove puncturing objects
• Locate and seal punctures
• Perform lube, oil, filter, tire services on passenger and light truck vehicles, as needed
• Maintain positive relationships with customers
• Maintain tools and related tire accessories
• Maintain a clean shop to reflect the proper corporate image to the public
• Protect company assets
• Embrace Purcell’s culture of safety and perform all jobs in a safe manner
• Regular attendance in accordance with assigned schedule
• Ability to perform physical requirements as listed in job description
• Other essential and non-essential duties, as assigned by management

REQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS

Minimum Education: High School

Minimum Job-Specific Experience: 1-2 years

Management Experience: N/A

Driver’s License Required: No

Other Job-Specific Licenses or Certifications Required: Tire Industry Association CTS certification, vendor-provided training

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA’s)

Job-Specific KSA’s:

• Tire Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets.
• Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Mechanical — Knowledge of automotive vehicles and tools, including their repair, and maintenance.