Senior Human Resources Generalist

Job Title: Senior Human Resources Generalist

Job Location: Nashville, TN

Job Status: Full-Time

We are looking for an Senior HR Generalist to join our Synergy Shared Services team.

POSITION SUMMARY: The Senior HR Generalist will act as a trusted advisor and will lead the day-to-day human resources functions of assigned agencies within a region. This role balances compliance and operational excellence with strong relationship-building and a focus on culture. This role will administer HR policies and procedures while also serving as a visible, hands-on resource across the organization building connections up and down, supporting employee engagement initiatives, and helping translate core values into daily behaviors. This position will own and coordinate day-to-day HR operations at the local level, ensuring high-quality execution across the employee lifecycle, enabling teams to achieve their goals.

ESSENTIAL RESPONSIBILITIES AND DUTIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

• Partner with assigned agencies to execute people strategies that align with their business objectives.
  
• Serve as local subject matter expert and hands on HR contact for assigned agencies; manage and execute the delivery of numerous HR services covering all aspects of the employee lifecycle from recruitment to exit such as: staffing, employment administration, employee relations, leave administration, training, and employee engagement.
  
• Act as a culture carrier for the organization by building strong relationships across teams, supporting employee engagement initiatives, and helping organize internal events, recognition efforts, and meaningful employee touchpoints.
  
• Ensures timely, accurate submission of information within the organization's HRIS system.
  
• Attend and participate in employee disciplinary meetings and terminations; recommend disciplinary action ensuring fairness and consistency.
  
• Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; review policies and practices to maintain compliance.
  
• Ensures confidentiality, timeliness, and integrity of employee records.
  
• Partner with Service Center HR leaders to drive change management efforts related to technology implementations, process changes, organizational restructuring, and multi-site people initiatives.
  
• Manage offboarding processes.
  
• Determine escalation of issues to HR Resource and/or Legal Resource to obtain involvement necessary to influence/impact/resolve complex employment or compliance matters.
  
• Perform Family and Medical Leave administration to include responding to all requests for leave, monitoring status of employees on leave, and communicating conclusion of leave.
  
• Support Americans with Disabilities Act (ADA) accommodation requests using established workflows, templates, and interactive process guidelines.
  
• Contribute insights that help shape HR strategy and operational effectiveness at the agency level.
  
• Follow structured Human Resource processes and internal workflows to drive operational excellence.
  
• Guide managers through employee relations matters, ensuring compliance, fairness, and consistency.
  
• Collaborate with Talent Acquisition to attract and select top talent.
  
• Adhere to all company policies and procedures.
  
• Maintain confidentiality in accordance with HIPAA and all other policies, procedures, and standards of care.
  
• Perform other appropriate tasks and special projects as assigned.
  

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

QUALIFICATIONS & REQUIREMENTS FOR THE POSITION:

• Bachelor's degree in relevant field, or commensurate experience required.
  
• Minimum of three (3) years of HR experience.
  
• Healthcare industry knowledge required; home healthcare preferred.
  
• Demonstrated ability to cultivate and maintain internal and external relationships in an ambiguous and fast paced environment while maintaining focus on execution and results.
  
• Proficiency with or the ability to quickly learn the organization's HRIS system (Workday).
  
• Must be able to extract and understand information from multiple segregated data sites.
  
• Detail focused and ability to set appropriate priorities amongst multiple competing demands.
  
• The ability to support an environment that has multiple shifts and significant staffing ramps to support growth in current, and future, geographic locations.
  
• Experience with Workday and HCHB strongly preferred.
  
  
• Must have a valid driver's license and safe driving record.
  

PREFERRED KNOWLEDGE AND SKILLS:

• Excellent writing skills as well as superb interpersonal and verbal communication skills; a master at presenting information, ideas, and employment information is critical.
  
• Excellent critical thinking skills and organizational abilities.
  
• Able to effectively work with diverse levels of expertise; ability to influence and engage employees and peers.
  
• Ability to effectively operate as a tactical as well as a strategic thinker.
  
• Proficient at analyzing information and dealing with complexity.
  
• Quickly and effectively identify and resolve problematic situations.
  
• Able to handle confidential material in a reliable manner.
  
• Ability to perform several tasks concurrently with ease and professionalism.
  
• Ability to effectively prioritize workload in a fast-paced environment.
  
• Strong attention to detail and accuracy.
  
• Proficiency with Microsoft Office Suite.
  

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Job frequently performed at a desk in front of a computer; requires heavy use of mouse and keyboard.
  
• Must have the reasonable ability to stand, walk, sit, use hands to finger, handle, feel, reach, balance, see, talk, hear, and drive. Must be reasonably capable of lifting twenty (20) pounds.
  
• Moderate travel may be required, inclusive of overnight stays.
  
• Ability to effectively work in an onsite office environment as well as from a remote/home office.
  

ACKNOWLEDGEMENT

I have read this job description and fully understand the requirements and notices set forth therein. I hereby accept the position and agree to perform the identified essential functions in a safe manner and in accordance with the Company's established policies and procedures. I agree to request guidance from my Supervisor if I am unsure of how to interpret any policy.

I further understand that my employment is at-will and thereby understand that my employment may be terminated at-will either by the Company or myself, and that such termination can be made with or without notice.

This position consistently supports and promotes compliance with the Code of Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the agency, acting with ethics and integrity, reporting non-compliance, and adhering to applicable Federal, State, and local laws and regulations, accreditation and licensure requirements (if applicable), and all policies and procedures.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at