Healthcare IT Service Desk Analyst | First-Line Support
Altera Digital Health Inc. in
Altera Digital Health is seeking a Service Desk Analyst to join the Global Managed Services team. You will be the first point of contact, providing timely end-user support via phone, chat, web submissions, and email. You will triage incidents, process service requests, and apply problem-solving skills to ensure clients receive effective support. Responsibilities include logging calls, delivering first-line technical support, maintaining the knowledge base, and working with clinical staff on #J-18808-Ljbffr Altera Digital Health Inc. in
Vacancy posted 2 days ago
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