Receptionist - State Farm Agent Team Member

Job Description

Job Description

BENEFITS:

• Simple IRA with 3% company match
• Salary plus commission/bonus
• Annual salary increases, along with annual PTO increases
• Health benefits
• Wellness stipend
• Paid time off (vacation, personal/sick days, bereavement, maternity/paternity paid time)
• Additional bonuses throughout the year
• Flexible hours
• Growth potential/Opportunity for advancement within my agency
• License reimbursement
• Opportunity to enroll in Team Member Hall of Fame
  • Includes $1000 bonus
  • Weekend hotel stay & banquet dinner (with guest)
  • Recognition plaque

ROLE DESCRIPTION:
Alicia Scott - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.