Building Clerk

Job Description Summary: Under the direct supervision of the Building Manager, the Building Clerk is responsible for general building functions including building permits, the inspection process, and maintaining water utility accounts. This position requires excellent customer service, computer, analytical, oral, and written skills. You must be comfortable working in a fast-paced public environment. Essential Duties and Responsibilities: Working under the direction of the Building Manager, performs a full range of administrative tasks pertaining to the building permitting process and related records management Responds to inquiries from the public, contractors, and other parties regarding building and construction matters Answers phones, responds to walk-in requests, and otherwise facilitates the permit process by providing information and guidance on various requirements and procedures Maintains a complete record-keeping system for building-related documents, according to established standards. Enter permits, building and trades inspections, certificates of occupancy and other project-related data Schedules building inspections. Coordinates trade inspections, assuring they are completed before rough and final building inspections are scheduled Performs other basic clerical tasks requiring skills in word processing, excel, record retention and customer service Performs the duties of the other office staff members as operational needs demand. Crosstrain in the water department issuing work orders and helping customers at the front window Performs other duties as directed Minium Required Knowledge, Skills & Abilities: Have a great understanding of municipal operations. The ability to use basic office equipment such as telephone, calculator, photocopier, fax and computer with applicable software applications such as Microsoft Office Suite, email and internet The successful candidate will be able to effectively communicate with both coworkers and City staff, as well as the general public. A significant percentage of the position involves resolving customer complaints and billing disputes BSA Database knowledge preferred Working knowledge of Brightly and Aclara Software preferred Knowledge of building and zoning ordinances, and related municipal policies and procedures Skill in maintaining record keeping and document retention systems Skill in customer service and instruction Customer Service Education and Experience: High school diploma or GED Two (2) years administrative/ office clerical experience preferably in construction/building or municipal setting, & planning/zoning experience Experience with BS&A, Outlook and supporting software preferred Salary and Benefits: FLSA-non-exempt $25.53 Hourly (Grade 9) Standard benefits package available including medical, dental, vision, ST, and LT Disability Participation in retirement plan Paid time off and sick days Paid Holidays #J-18808-Ljbffr Construction Association of Michigan