Client Experience Associate - Entry-level!

Job Description

If you love helping people and keeping things organized, this role will fit you well. We are hiring a Client Experience Associate who brings clear communication, steady follow through, and a calm presence. You will create a smooth experience for every customer and partner you support. This is a full time, in office role in the Kansas City metro area.
The role:

• Be the first point of contact for calls and emails and deliver quick, accurate help
• Handle requests, updates, and account changes with care and accuracy
• Work across several systems while keeping records clean and current
• Own each interaction from start to finish and follow through until it is resolved
• Team up with others to improve processes and raise the quality of service

Your skills and professional experience:

• One or more years in a customer facing role with strong communication skills
• Bachelor's Degree from an Accredited University
• Ability to learn new tools quickly and stay focused in a fast moving environment
• Sharp attention to detail and a practical approach to problem solving
• A positive attitude and a helpful mindset
• Experience with a CRM or handling detailed account information

Why this role is exciting:
You will join a company that is growing and values people who take pride in their work. Your ideas will be heard. Your work will make a visible impact. You will learn, grow, and help build an experience that keeps customers coming back.


If this sounds like the right next step, we would like to meet you.

Please note, this role is onsite in Overland Park, KS. No relocation is provided, and out-of-area candidates will not be considered unless you are relocating to the area. All applicants must be eligible to work in the US without sponsorship restrictions. Thank you!

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