Vice President, Airport Lounge Business Development
JPMorgan Chase & Co.
As a Vice President on the Corporate Development – Travel Partnerships team within Consumer & Community Banking (CCB), you will lead business development and end‑to‑end deal execution for the Chase airport lounge portfolio. You will manage a pipeline of airport lounge opportunities, work closely with an external operating partner, and drive complex commercial negotiations (including airport/ lease negotiations). You will partner with internal stakeholders across product, legal, finance, brand, design & construction, and operations to deliver Chase’s premium airport lounge product and experience, while building and expanding relationships with airport authorities and continuing to evolve and enhance Chase’s lounge strategy in a dynamic and competitive industry. Job responsibilities Drive lounge growth strategy and pipeline : Build, prioritize, and manage a multi‑year pipeline of lounge opportunities across airports; developing relationships Lead airport and lease negotiations : Drive negotiations with airports and relevant authorities—from initial outreach through LOI/term sheet, redlines, execution, and close. Deep understanding of lease terms and commercial structures and associated negotiation levers. Manage external partner relationship : Serve as a day‑to‑day leader with the operating partner—aligning on pipeline, diligence, development scope, budget, and delivery timelines; drive effective governance, KPIs, and escalation. Run end‑to‑end deal execution : Coordinate diligence and translate requirements into commercial and contractual terms, and ensure clear decisioning and documentation. Oversee development economics : Build and defend business cases for each lounge (capex, rent/MAG, operating costs, demand assumptions, utilization, benefits impact). Partner with finance to ensure disciplined returns and scenario analysis. Partner with design & construction teams : Understand design intent and key cost drivers; evaluate construction budgets, cost estimates, value engineering options, and schedule risks; ensure handoffs from deal to build are complete and actionable. Navigate complex stakeholders : Lead cross‑functional alignment across product, marketing/brand, risk, controls, legal, finance, procurement, operations, and customer experience; communicate tradeoffs and recommendations to senior leadership. Market and competitive intelligence : Track airport lounge landscape, premium card benefits trends, and competitor footprints; identify whitespace opportunities and strategic partnerships. Ensure execution within JPMC policies and controls: Partner with risk, legal, compliance, and procurement to ensure deals follow required processes, approvals, and documentation standards. Required qualifications, capabilities, and skills Bachelor’s degree or equivalent experience. Significant experience in business development, corporate development, partnerships, or real estate/airport commercial negotiations with end‑to‑end ownership of complex deals. Demonstrated ability to lead lease/contract negotiations. Strong financial and analytical capability: comfort building and reviewing models articulating key value drivers and recommendations. Proven program/project leadership: ability to manage multiple workstreams with clear timelines, risks, and decision points. Executive‑ready communication skills: able to write crisp memos, negotiation briefs, and stakeholder updates; confident presenting executive recommendations and tradeoffs / game theory analysis. Demonstrated project and program ownership, and proactive solution‑oriented mindset. Comfort operating in ambiguity and fast‑paced environments. Preferred qualifications, capabilities, and skills Direct experience with airport commercial environments. Experience with hospitality / lounge / premium customer experiences, including service standards and operational requirements. Familiarity with design & construction processes and cost drivers. Financial services, card benefits, or loyalty/consumer value proposition experience. Experience managing or partnering with an external operator. #J-18808-Ljbffr JPMorgan Chase & Co.
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