Assistant Manager

Assistant Manager Social Status PittsburghWe are looking for a Retail Store Assistant Manager who will help organize and run our retail stores and fill in for the store manager when needed. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction.ResponsibilitiesStrong communication and interpersonal skills to effectively lead staff, help customers and work with upper managementGreat customer service skills, including patience and active listening, to ensure customers feel heard and helpedPresentation skills and knowledge of best visual and marketing display practicesConflict management skills to resolve customer issues effectively and ensure efficiency on teamsGood time management skills to set realistic deadlines and follow specific steps to reach time-sensitive objectivesIn-depth knowledge of the store's merchandise, its exact location and its pricesSupervise and train staffReview staff performance and offer constructive feedbackCollaborate with team leads on setting and achieving team-specific goalsPurchase inventory based on current trends, availability of new products and customer interestDisplay merchandise to maximize purchasing appealOrganize sales and product demonstrationsWrite sales and customer reports and make recommendations for improvementsInteract with customers and resolve complaints or grievancesThe Whitaker Group prides itself on creating a healthy self-management working environment to produce the most efficient and creative place of work.The physical requirements may include but are not limited to standing, walking, squatting, lifting, and bending. Previous experience within a photographic studio environment is not required but preferred.The Whitaker Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.