Manager, Outreach & Admissions

Wage – $65,000 annually Schedule – Full Time, 8hr shifts, Monday – Friday Our staff also enjoy these benefits: Health, dental, vision, prescription drug and life insurance 401(k) retirement plan Paid time off and paid holidays Professional development assistance Career advancement opportunities MTC is proud to operate the Edison Job Corps Center in Edison, NJ where our staff provide quality services to our local youth. We value our professional and caring employees who are dedicated to improving people’s lives and we want YOU to join our team! What you will be doing: Reports to the Manager of Outreach, Shared Services. Responsible for the oversight of Outreach Specialists for the “home” Job Corps Center and all outreach activities, events, partnerships and communication of the team. Responsible for managing service provided to enhance the customer experience, operational discipline, and company-wide areas of scalability and efficiency, performance improvement and service enhancement and compliance with government and management directives. Essential Functions Plan, coordinate and supervise the administrative and programmatic activities of the outreach team. Oversee and support the team’s outreach efforts and activities to ensure recruitment of students is effective at supporting the job corps contracted capacity. Equip outreach team to effectively recruit eligible and interested job corps students. Pursue outreach efforts from a leadership level, join staff at their outreach events and work in collaboration as an outreach team to generate new and beneficial partnerships for the center’s onboard strength. Establish outreach performance metrics and benchmarks for the outreach team, including maintaining linkage partner communication and relations, generating new linkage partnerships, documenting all communication and follow-up, projecting linkage partner meetings and events four weeks in advance, and hitting goals regarding leads generated and converted. Utilize and monitor use of the MTC Outreach App to assess outreach performance metrics and benchmarks. Stay current with center statistics and maintain continuous contact with the centers to coordinate efforts, discuss problems and develop resolutions. Coordinate with MTC Job Corps Centers, MTC leadership, and DOL personnel to ensure efficient operations including contract compliance, audits, and assessments. Assist in creating an environment that encourages customer service, teamwork, process ownership, innovation, accountability and internal growth. Provide coaching and guidance to improve staff performance and capabilities and identify training needs; develop staff in technical and soft skills. Assist in the selection, onboarding, training and development, performance management, retention, and succession of the Student Recruiting Outreach Team. Monitor and control expenditures; review and recommend changes to budget authorizations. Promote the development of Career Success Standards by modeling appropriate behaviors, mentoring students when necessary and monitoring both positive and negative behaviors through interventions. Support, promote, and enforce the Job Corps’ Zero Tolerance Policy. Maintain accountability of staff and property; adhere to safety practices. Work closely with other members of the management team ensuring the Shared Services Strategy is aligned with business objectives. Contribute to our company culture of caring by maintaining positive and respectful relationships with employees, customers, vendors, program recipients and our community. It is expected that the incumbent shall perform other duties as assigned within his/her capabilities as determined by management. Education and Experience Requirements Bachelor's degree in human services, psychology, counseling, education, social science, business, communications, or closely related field, and two years related supervisory experience; or associate’s degree in human services, psychology, counseling, education, social science, business, communications, or closely related field and four years related supervisory experience required. Excellent written and verbal communication skills and computer proficiency also required. Valid driver's license with an acceptable driving record. Why: Make a positive impact in your community by doing meaningful work that results in a rewarding career. Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with Management & Training Corporation and need assistance, please contact our staffing department through View email address on click.appcast.io or View phone number on click.appcast.io. #J-18808-Ljbffr MTC Corrections