Part time Front Desk Team Member

Benefits Employee discounts Training & development Competitive salary Role Overview Front Desk & Booking Coordinator – Jim Montgomery Swim School. Where showing up matters. Where what you do makes a difference. Looking for more than just a “front desk job”? At Jim Montgomery Swim School, we’re building a team of reliable, detail‑oriented members who take ownership of the customer experience and show up ready to make an impact every single day. Yes—this is a friendly, upbeat environment. But more importantly, this is a role where what you do matters. What Makes This Different We train you — you don’t need swim school experience We expect reliability — your team and families count on you We value effort — show up, stay focused, and you’ll grow here We are a team‑first culture — no coasting, no excuses What We’re Looking For (Read This Carefully) We are NOT just hiring anyone. Show up on time, every time Stay organized and handle multiple tasks at once Communicate clearly and professionally Take responsibility for their role Bring a positive, solution‑focused attitude Take pride in doing things the right way If you’re looking for something easy to “just get by,” this isn’t it. Expectations Greet families and create a welcoming, professional environment Answer phones and respond to emails promptly Manage scheduling, bookings, and account updates Register new families and explain our programs clearly Check students in and help classes run on time Process payments accurately Keep the front desk clean, organized, and efficient Communicate effectively with instructors and team members What You’ll Get Paid, hands‑on training Clear growth path within the company Consistent schedule Employee discounts + referral bonuses A supportive, team‑first environment Schedule Part‑time with consistent shifts: Weekday mornings and/or afternoons Evening availability required Weekend availability required Requirements Must be 16+ years old Previous customer service experience required Comfortable interacting with both kids and adults Able to multitask in a fast‑paced environment Reliable and professional JMSS Core Values Small steps lead to great accomplishments Excellence thrives in the details Everything with kindness Final Word We can teach you our systems. We can’t teach you to: Show up Stay organized under pressure Take ownership of the experience If you have those three things—you’ll thrive here. #J-18808-Ljbffr Jim Montgomery Swim School