IT Operations Manager

IT Senior Manager (IT & OT)Job Opening ID 10084Date Opened 06/19/2026Job Type Direct HireLanguage Skills EnglishLocation Bee Cave, TXIndustry TechnologyCity Bee caveState/Province TexasCountry United StatesZip/Postal Code 77590Job DescriptionTitle: IT Senior Manager (IT & OT) Duration: Full Time – Permanent Location: Bee Cave, TX Job Description Hiring an IT Senior Manager (IT & OT) to run daily IT operations, support OT related technology, and deliver the technology roadmap. This role is focused on getting work done: turning business priorities into projects, keeping systems stable and secure, and helping tools and processes scale as the organization grows (about 140+ employees ). You will work closely with business leaders, Operations, and vendors across infrastructure, applications, end user services, and operational technology. Responsibilities • Deliver the technology roadmap by turning priorities into scoped projects, timelines, and outcomes. • Run core IT operations and support so employees have dependable devices, connectivity, and systems. • Own incident, problem, and change processes and set expectations for response and communication. • Administer and improve the Microsoft environment, including Microsoft 365, identity (Active Directory and Entra ID), and Azure. • Partner with Operations on OT connected technology needs and improve availability and security while maintaining appropriate controls and separation. • Drive cybersecurity execution by implementing practical controls, managing vulnerabilities, improving monitoring, and maintaining incident response readiness. • Support and improve business systems (ERP, CIS, asset management), including upgrades, integrations, vendor coordination, and user adoption. • Manage day to day relationships with vendors and contractors, including contracts, licensing, service levels, and performance. • Own budgeting, forecasting, and prioritization for IT spend and communicate tradeoffs and risks. • Improve documentation, standards, and asset lifecycle practices for hardware, software, and related technology. • Lead, coach, and develop the team, set clear goals, and ensure reliable coverage.Requirements Requirements • 10+ years of experience including 5+ years of progressive management IT experience, people leadership, and delivery of cross-functional initiatives. • Strong execution skills. You can prioritize, plan, and deliver while balancing daily support needs with project work. • Experience with the Microsoft stack (Microsoft 365 and identity) and working knowledge of Azure. • Experience operating an IT support function, including service management practices and vendor coordination. • Solid security fundamentals and experience putting controls in place, reducing risk, and responding to incidents. • Clear communicator who can partner with leaders across the business and drive change. • Bachelor's degree in IT, Computer Science, or a related field, or equivalent experience. • Experience in a utility environment, including exposure to CIS, ERP, and asset management systems. • Comfort working alongside OT stakeholders and vendors, with an understanding of OT constraints and security considerations. • Familiarity with SOX related IT controls (ITGC) and supporting internal and external audits. • Working knowledge of the NIST Cybersecurity Framework and how to apply it in a practical way. • Azure identity and security experience (for example, Entra ID, conditional access, MFA, security monitoring). • Certifications such as CISSP, CISM, ITIL, and Microsoft Azure are helpful.