IT Support Specialist
$60k - $70kRiverside Recruiting
IT Support Specialist
$60,000 to $70,000 + bonus
Gahanna, Ohio area
8am-5pm
Company
• Competitive salary
• Tuition Reimbursement
• Mission-driven organization
29 PTO days + paid holidays
• Meaningful, purpose-driven work
• Long-established, financially stable
• HSA/medical, dental, vision, life insurance
• Growing organization with continued expansion
• Organization makes a real impact in people's lives
• Collaborative environment with open communication
• Compassionate, supportive, and team-oriented culture
• Retirement plan with company contributions and matching
• Strong emphasis on employee recognition and appreciation
• Opportunities for advancement, training, and career development
• Generous PTO, paid holidays, wellness programs, employee assistance
• Stable, established organization with a long track record of community service
Role
• Provide technical support to end users
• Mostly on-site support at 2 of our offices
• Diagnose and resolve issues related to:
• Workstations, laptops, mobile devices
• Operating systems, Windows and macOS
• Microsoft 365, Exchange Online, Teams, SharePoint
• Network connectivity, copiers/printers, and remote access
• Document incidents and resolutions, escalate when needed
• Identify recurring issues, recommend improvements or automations
• Assist with staff onboarding / offboarding: equipment, accounts, access
• Configure and manage devices using mobile device management platforms
• Participate in projects such as upgrades, deployments, and refreshes
• Support IT security best practices; occasional on-call support
Required
• IT support
• Self-starter
• Great communication
• Remote Desktop Protocol
• Escalation-level troubleshooting
• Able to work with minimal oversight
• M365, Exchange, Azure, Jamf, Intune
Next
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Vacancy posted 3 days ago
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