Bilingual Case Manager (Grand Ave Studios)

Job Title: Case Manager

Job location: Bronx, NY

Department: GeelGrand Avenue Studios

FLSA: Non-Exempt / Professional

Reports to: Senior Case Manager or Clinical Coordinator

Function: Provides case management services in a single site supportive housing program

Hours: 35 hours per week, Monday through Friday

Program hours: Office is open from 9:00 AM to 5:00 PM; Mon. to Fri.

Salary: Annualized at $57,914.57 with comprehensive benefits package

Revision Date: December 2025

Geel Community Services’ Mission

Our mission is to enable people with mental illness and co-occurring disorders to establish and maintain safety and stability in a supportive living environment. Geel's housing and support services combine a coordinated, self-directed approach that is individually tailored, and trauma informed. Our model promotes increased self-sufficiency, self-worth, recovery, and the ability for those we serve to live independently within their communities.

Program Description:

Geel Grand Avenue Studios is a single site, supportive housing residence with 56 studio apartments. Forty-six (46) units will house chronically homeless individuals living with serious mental illness (SMI) or co-occurring disorders and referred from the New York City Human Resources Administration (HRA). The remaining ten (10) units are devoted to Individuals or households who meet the regulatory bodies’ income and household size requirements / admission criteria.

Supportive case management services are meant to assist individuals to deal with Daily Living Skill concerns as it relates to maintaining themselves and their apartments. The major goal areas are rehabilitation, mental health, physical health and socialization and the objectives may include budgeting, medication management, crisis intervention, prevocational training, entitlements, supportive counseling, group dynamics and referral to appropriate service providers.

Essential Responsibility and Role of a Case Manager

• Provide case management with supportive counseling and social services
• Coordinate and provide instructions and information, both individual and group modalities in the skills of daily living. This will include personal hygiene, maintenance of the apartment, and meeting one’s nutritional needs
• Coordinate and conduct socialization and recreational activities and groups that foster increased social skills, decrease isolation and improve cohesion and the development of a social network.
• Serve as an advocate/confidante assisting tenants in obtaining services that they are required and entitled. The skills of effectively interfacing with varied social service agencies will be taught. This may involve personally escorting tenants to service providers
• Provides availability (on rotating basis) for crisis intervention and cell phone responsibility during non-scheduled work hours.

Qualifications and Requirements

Education and Experience:

• • Bachelor’s degree or higher, and one (1) year’s work experience in the field of social services
  • Bilingual in Spanish preferred.

Physical Requirements

• • Must be able to access apartments above first floor with or without elevator access.
  • Must be able travel to different locations.

A full job description is available upon interview. To apply for this position please go to agency web site and Career Page