Human Resources Business Partner

Union Square Hospitality Group (USHG) has created some of New York’s most beloved restaurants, cafes, and bars, which offer outstanding food delivered with our signature warmth and hospitality. Founded by Danny Meyer with the opening of Union Square Cafe in 1985, the company now extends beyond the walls of its eateries.


USHG has long supported its communities through hunger relief and civic organizations. USHG holds 28 James Beard Awards and numerous accolades for its distinctive style of hospitality.


Who you are:

The Human Resources Business Partner is an inspirational person who provides leadership, strategic, and tactical Human Resources support with people, operations, and financial objectives. This role will support the operations teams by providing full scale human resource expertise including recruiting and onboarding, employee relations, compliance to employment law and policy and procedure advice, as well as employee benefits support and leadership support for HR best practices and guidance. The HRBP is a role model for USHG who will actively and consistently embody our culture through the work being done in this role.

This HRBP will be responsible for supporting multiple restaurants.

What you’ll do:

• Consistently deliver a culture of Enlightened Hospitality to guests and team members
• Support the adoption, education and implementation of HR initiatives related to; Diversity, Inclusion, and Belonging, employee outreach and support, and community outreach
• Offer recruiting support to the operations teams to ensure that restaurants are consistently staffed at the hourly and management levels with 100%er’s
• Take an active lead in the ongoing training, development, and growth of employees
• Provide support and education for compliance and employee relations issues as needed
• Facilitate and partner with leadership with HR representation such as progressive discipline, unemployment, workers comp and leaves of absences
• Partner with leaders to support in weekly payroll processes where needed

Provide support to operation managers & administrative staff in the area of employee relations and HR best practices

• Provide training to managers in USHG SOP’s, policies, business initiatives and provide proper coaching where needed
• Support managers and employees in the understanding and application of employment practices both from the legal and company perspectives
• Assure the consistent application of published HR/USHG policies and procedures
• Coach and support employees in all areas of company policy

Work with the HR Team and the Legal Team to ensure that USHG is compliant with all local, State and Federal employment laws

• Maintain current knowledge and understanding of regulations, industry trends, current practices, new developments, and applicable laws regarding human resources (this includes Federal, State and Local Laws)
• Research and develop communication for all compliance programs. This includes all employee and manager guidebooks, updating the HRIS, and creating addendums for such communications as updates occur
• Facilitate and update compliance training programs. This includes the manager training related to HR and administrative training/information sessions as needed for Accounting and Payroll staff(s)
• Develop and conduct regular “employment practices audits” in conjunction with the USHG legal team
• Work with businesses to regularly update materials consistent with restaurant policy and applicable laws
• Communicate updates to managers in regard to applicable laws and business practices
• Manage the consistent interpretation and application of the various policies within each of the businesses

What we need from you:

• 5+ years HR experience, along with 2+ years of Manager experience supporting the full scope of HR practices
• Bachelor’s degree in human resources, Industrial Organizational Psychology, or related field
• Commensurate experience related to HR with a combination of SHRM/SPHR desired
• Proficient knowledge of Microsoft Office
• Knowledgeable in HRIS Systems
• Capable of teaching and holding peers accountable
• Excellent oral and verbal communication skills
• Knowledge of federal, state, and local employment laws
• Strategic thinking and problem solving
• Organizational awareness and team oriented
• Proclivity in supporting and providing guidance to all
• Ability to embody and teach our Family Values
• Ability to apply discretion independently and maintain confidentiality as needed
• English fluency. Spanish language is strongly preferred

The work environment for this role includes the following:

• Involves sitting and will involve walking or standing for periods of time based on department needs
• Involves travel to and from operations and occasional travel off site
• Repetitive behaviors related to office and administrative duties

What you’ll get from us:

At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Human Resources Business Partner, you’ll enjoy:

• Competitive pay and bonus potential: Annual compensation of $80,000 - $90,000 plus eligibility for a performance-based bonus, with consideration for your experience and impact
• Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
• Time to recharge: Generous paid time off and paid parental leave to support life outside of work
• Investing in your future: A matched 401(k) plan to help you grow long-term savings
• Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.
• Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
• Dining Credit: An annual dining credit to enjoy exceptional meals and experiences at any of our restaurants
• Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
• Convenience & flexibility: Pre-tax commuter benefits for transit and parking
• Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality.

Putting Enlightened Hospitality into Practice

Integral to our culture are our six behaviors. Our behaviors guide how we work together.

• We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
• Turn over the rocks and always be connecting dots to build uplifting experiences and relationships
• Center the salt shaker with an unwavering commitment to excellence and the values that matter most
• Write a great next chapter. The road to success is paved with mistakes well-handled
• Bring a charitable assumption and err on the side of generosity
• Leave our campsite better than we found it; always responsible for the impact of our wake

*The above represents the expected salary range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.

The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.

Equal Opportunity Employer


This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.