Client Services Host

Client Services Host

If you're a cheerful, outgoing person who loves helping others and supporting a great team, you could be the next full-time Client Services Host at Floyd's 99 Barbershop! Our Castle Rock, CO barbershop is looking for someone to keep workdays smooth and seamless.

We offer a competitive wage of $16.00/hour.

Excellent benefits include an employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more. There is also ongoing opportunity for growth, health benefits for full-time employees, including medical, dental, and vision, a fun and relaxed environment where you can truly be yourself, and nationwide locations, making it easy to relocate while continuing your professional journey.

At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. We'd love to have you if you're interested; apply today!

Your new role as our Client Services Host involves working weekends and evenings to keep our shop running smoothly and efficiently serve our customers. With an upbeat and professional attitude, you answer phone calls, schedule treatments, and respond to questions. You promote our extensive range of services and upsell treatments or products when possible. As clients inquire about services, you provide cost estimates and wait times before scheduling an appointment. You also help with general cleaning to keep our retail space looking great.

Requirements include 2+ years of customer service experience in the retail, hospitality, or beauty industries, experience working in a fast-paced environment, fantastic collaboration skills with an ability to communicate over the phone and in person, a commitment to helping others and working with a team, organizational skills, attention to detail, and time management abilities, the ability to maintain confidentiality, and the ability to work a flexible schedule, including nights and weekends.

At Floyd's 99 Barbershop Castle Rock, we take pride in providing quality haircuts, great service, and a welcoming atmosphere. Our team is built on a foundation of hard work, skill, and a commitment to making every client look and feel their best. With a "people first" mindset, we offer a supportive environment where creativity thrives, skills are sharpened, and careers can grow. If you're looking for a place to hone your craft, be part of a strong team, and build a lasting career, we'd love to meet you. Apply today!