Clinical Support Specialist, LPN Home Health

Clinical Support Specialist

Location: Brooklyn Park, MN

Position: Clinical Support Specialist

Position Type: Full Time

Remote/Virtual Position: No

Find Your Passion and Purpose as a Clinical Support Specialist

Salary: $70,000.00 - $81,000.00K Salary

Schedule: Monday - Friday

Compensation determined by skill / experience

Reimagine Your Career in Home Health

Caring for others is more than what you do it's who you are. At AccentCare, you'll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You'll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We're proud to be named one of America's Greatest Workplaces 2025 by Newsweek a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we're building together.

Be the Best Clinical Support Specialist You Can Be

If you meet these qualifications, we would love to meet you:

• LVN/LPN with current licensure to practice nursing in the practicing state.
• Possess and maintain CPR certification.
• Previous experience in home care setting preferred.
• Must be a licensed driver with an automobile that is insured and in accordance with state and/or organization requirements and is in good working order.
• Prior use of Electronic Medical Records (EMR) preferred.

Responsibilities:

• Daily completion of the following tasks: daily management of KPIs, field staff support, verbal orders, workflow, escalation/complaint calls, updating clinical information, and field visits as required.
• Stand up / Stand down & Case Conference required reporting to ensure quality outcomes and exceptional patient experience.
• Reporting and management of patient episodes that are at risk for LUPA status including recognition of risk, understanding missed visit concerns, coordinating with clinicians/patients/schedulers as needed, etc.
• Reporting and management of case management model with focus on paraprofessional utilization including correct visit types selected, continuity of clinical team, capacity management, etc.
• Maintain clinician productivity within organization standard parameters (defined in KPIs) including tenured productivity to target, recent hire productivity, etc.
• Monitor workflows to ensure SLA are met for sync time, face-to-face encounters, etc

Our Investment in You

• Medical, dental, and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
• Programs to celebrate achievements, milestones and fellow employees
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees
• And more!

Why AccentCare?

Come As You Are

At AccentCare, you're part of a community that cares for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.