B2B Sales Support Specialist

Job Description

Job Description

B2B Sales Support Specialist

Hansung Beauty Group

We are an Asian beauty expert group who are expertized in digital marketing, eCommerce and B2B distribution in North America. Be part of our team for big Korean and Japanese Beauty brands, one of the fastest growing in beauty industry.

We are seeking a highly organized and detail-oriented B2B Sales Support Specialist to support our growing national account sales business. This role plays a critical part in ensuring seamless execution between brand partners, retail customers, and internal teams including operations, finance, and marketing.

The ideal candidate thrives in a fast-paced environment, understands retail and distribution processes, and demonstrates a proactive approach to operational excellence.

Key Responsibilities

1. Sales & Retail Support

• Support key retail accounts (e.g., national retailers, specialty beauty chains, grocery, etc.)
• Assist in the preparation of sales presentations, proposals, and line review materials
• Coordinate product launch timelines and ensure alignment with retailer requirements
• Track retail performance metrics (sell-in, sell-through, inventory levels)
• Monitor purchase orders, shipment schedules, and delivery confirmations
  

2. Data & Reporting

• Prepare weekly and monthly sales reports by brand, retailer, and SKU
• Analyze performance trends and provide actionable insights to sales leadership
• Maintain CRM and customer records
• Track promotional calendars, TPDs, markdown programs, and marketing initiatives

3. Cross-Functional Collaboration

• Coordinate with brand partners regarding product updates, pricing, and packaging
• Support the marketing team on in-store activation and promotional execution
• Assist the finance team with accounts receivable follow-ups and deduction management

Qualifications

• Bachelor’s degree in Business, Marketing, or related field preferred
• 3–5 years of experience in B2B sales support, wholesale, or retail operations
• Experience working with major retailers (e.g., Costco, Ulta, Target) preferred
• Strong Excel skills (pivot tables, data analysis required)
• ERP or CRM experience preferred
• Exceptional attention to detail and organizational skills
• Ability to manage multiple projects under tight deadlines
• Strong written and verbal communication skills

Preferred Experience (Beauty / CPG Industry)

• Experience in beauty, cosmetics, or consumer goods distribution
• Familiarity with retail programs (TPD, co-op, IMU, promotions, etc.)
• Understanding of sell-in vs. sell-through metrics
• Knowledge of inventory planning and deduction management

Benefits:

• 401(K)
• Group health insurance
• Paid time off
• Annual incentive bonus based on performance
• Employee discount
• Free Lunch
• Career advancement opportunities within a high-growth beauty distribution company
  
• This position may also be eligible for performance-based bonus compensation.  Actual compensation will be determined based on experience, qualifications, and internal equity.