Behavioral Health Collector

Ambrosia Behavioral Health is revolutionizing behavioral, substance use, and eating disorder treatment for adolescents and adults by combining cutting edge neuroscience and precision diagnostics with compassionate, evidence-based therapies. Guided by our core values— Compassion, Excellence, and Innovation —we provide individualized, holistic, trauma-informed care in a supportive and healing environment that improves patient outcomes and empowers patients toward long‑term recovery. Position Summary The Collections Specialist is responsible for managing accounts receivable across Detox, Residential, PHP, IOP, and OP services within Mental Health (MH) and substance use disorder (SUD) programs. This role focuses on timely payer follow‑up, resolving claims, reducing aged AR, and supporting overall cash collections. The Collector works collaboratively with Billing, Utilization Review, Admissions, and Finance to support Days in AR, Net Collection Rate, and steady cash flow. Key Responsibilities Manage AR aging (0–120+ days), prioritizing accounts >30 days Perform daily payer follow‑up (commercial, OON, self‑pay) Resolve denials, underpayments, and submit appeals/reconsiderations Reduce AR >90 days and prevent timely filing losses Work high‑balance accounts to accelerate cash collections Track appeals, aging, and high‑dollar recoveries Collaborate with Billing, UR, Admissions, and Finance teams Maintain accurate, detailed account documentation Qualifications 1+ years AR/collections experience in behavioral health Experience with Detox/Residential billing required Strong knowledge of commercial payers, OON reimbursement, and appeals Familiarity with UB‑04/CMS-1500, CARC/RARC codes, and filing limits Experience with EHR systems (KIPU/CMD preferred) Proven success reducing aged AR and improving collections (preferred) Strong communication and problem‑solving skills Ability to pass a level 2 background check: HB531 | Florida Agency for Health Care Administration Benefits Health insurance with no deductible or co‑pay 401(k) Dental insurance Vision insurance STD, LTD, Life insurance Paid time off #J-18808-Ljbffr Ambrosia Treatment Center