Front Desk Guest Ambassador/Tech Assistant

Now Hiring: Full-Time Front Desk Guest Ambassador / Tech Assistant

Location: Gate Parkway Jacksonville, FL

Schedule: Monday Friday | 2:00 PM 10:00 PM

Join Our Growing Team at Precision Imaging Centers

Precision Imaging Centers is expanding across Northeast Florida, and we are excited to welcome a Full-Time Front Desk Guest Ambassador / Tech Assistant to our Gate Parkway location.

We are seeking a friendly, professional, and service-oriented individual who enjoys creating exceptional experiences for patients and visitors while also supporting clinical operations. Restaurant, hospitality, medical office, or patient-facing healthcare experience is strongly preferred.

Position Overview

As a Guest Ambassador / Tech Assistant, you will serve as one of the first points of contact for our patients, helping create a welcoming and positive experience from the moment they walk through the door while also assisting with clinical support duties.

The ideal candidate has excellent communication skills, thrives in a fast-paced environment, and has hands-on clinical experience including obtaining vital signs and starting IVs. Experience in these areas is required.

Essential Job Functions

Greet patients and guests warmly while providing exceptional customer service (30%)

Answer patient questions and provide information regarding procedures and wait times (20%)

Manage patient registration and direct guests appropriately (10%)

Obtain and document patient vital signs accurately (10%)

Start IVs and assist clinical staff with patient preparation and workflow (15%)

Promote and educate patients about available services (5%)

Maintain refreshments, encourage patient reviews, and support overall patient experience initiatives (5%)

Maintain a clean, organized, and welcoming waiting area and work environment (5%)

Additional Responsibilities

Participate in marketing-related initiatives and outreach when applicable

Assist with compiling reports and supporting front desk operations

Perform other duties as assigned

Requirements

Education

Bachelor's degree preferred

Experience

Prior experience in customer service, hospitality, healthcare, front desk, or patient-facing roles

Experience obtaining vital signs and starting IVs is required

Experience working in a medical office, imaging center, urgent care, ER, or similar healthcare environment preferred

Skills

Excellent verbal and written communication skills

Ability to clearly explain information to patients

Strong organizational and multitasking abilities

Ability to remain professional and compassionate in a fast-paced setting

Physical Requirements

Ability to stand or sit for extended periods

Ability to occasionally lift items up to 25 lbs

Ability to assist patients safely when needed throughout the workday

Benefits Package

Full-time employees are eligible for a comprehensive benefits package, which includes:

Medical, dental, and vision insurance

Paid time off (PTO) and paid holidays

401(k) retirement plan

Life and disability insurance options

Employee assistance program (EAP)

Opportunities for professional growth and advancement

Benefits of Joining Precision Imaging Centers

Competitive pay and career advancement opportunities

Monthly Bonus opportunities based on patient reviews

A supportive, patient-centered work environment

Growth opportunities within a rapidly expanding organization

If you are looking for a full-time opportunity where you can make a meaningful impact on patient experiences while utilizing both customer service and clinical skills, we would love to meet you.

Precision Imaging Centers Exceptional Clarity, Superior Care