Director, Business Planning & Operations

Lead, coordinate, and drive strategy, project management, and implementation of short- and long-term initiatives aligned with regional and enterprise goals Track progress toward goals, provide regular status updates to the SVP and Area President, CALA, and build initiatives from creation through completion Identify risks, elevate issues, remove obstacles, and help ensure successful execution of key initiatives Prepare executive-level materials and presentations, synthesize complex information into recommendations, track follow-up actions, and deliver outcomes Serve as a trusted advisor and strategic partner to the SVP and Area President, CALA Collaborate with the Americas Planning and Business Operations team to implement initiatives, share best practices, and improve connectivity Engage cross-functional teams to integrate property-level and Hotel Operations feedback into corporate initiatives Build relationships across Operations, Development, Commercial, Finance, HR, Brand, and other enterprise functions Develop strategies, recommendations, and data-driven business cases for CALA initiatives and leadership decision-making Own and project manage priority initiatives with clear accountability, timelines, and outcomes Develop executive-level deliverables, presentations, and briefing materials Use operational, commercial, financial, guest satisfaction, and development metrics to report on initiatives and performance trends Connect enterprise and CALA leadership teams to ensure alignment and representation of CALA priorities Support implementation of enterprise programs, partnerships, and activations across hotels in the region Requirements Eight (8) or more years of experience Five (5) years of project management experience, including strategic initiative implementation and partner communication Five (5) years of hospitality experience Proficient in Microsoft Suite Travel up to 35% Bilingual fluency in English and Spanish, written and spoken BA/BS Bachelor's degree would be useful On-property hotel experience at the Director level would be useful Experience navigating a corporate matrix environment would be useful Core Competencies Demonstrates expertise in project management and strategic initiative implementation within the hospitality sector, leveraging strong analytical skills to develop data-driven business cases and executive-level presentations. Bilingual fluency in English and Spanish enhances communication and collaboration across diverse teams and stakeholders. Highest-signal resume keywords Project Management Strategic Initiative Implementation Hospitality Experience Bilingual Fluency in English and Spanish Executive-Level Presentation Development ATS Optimization Keywords Hard Skills Project Management Data Analysis Strategic Planning Business Case Development Metrics ReportingOperational Metrics Financial Metrics Guest Satisfaction Metrics Development Metrics Soft Skills Collaboration Relationship Building Communication Problem Solving Advisory Skills Industry Keywords Hospitality Corporate Matrix Environment CALA Initiatives Cross-Functional Teams Enterprise Programs Tools & Technologies Microsoft Suite #J-18808-Ljbffr Jobtailor