Maintenance Operator

Facility Technician

ISS Guckenheimer offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $32 - $34.

The work hours for this position may include afternoons, evenings, weekends, and/or holidays.

Responsible for the operation, replacement, repair, and maintenance of general building-related infrastructure. Work involves the lifting of heavy materials and apparatus, and may be performed in areas of extreme heat, cold, and/or noise. Receives and responds to service calls, takes immediate action to resolve emergency situations or system breakdowns. Ensure preventive maintenance inspections are completed, and necessary repairs are always made. Ensures that the work area/plant is always clean, safe, and that managed/generated utilities meet delivery specifications. Oversees contractors, routine, and preventive maintenance work to ensure work is performed appropriately and in a safe manner. Communicates with ISS and Customer operations management teams, tenants/utility system end users, and Business Unit Stakeholders. The Facility Technician requires an Apprentice/Generalist Craftsman skillset.

Understanding and able to troubleshoot office building emergency and fire systems

Understanding and able to troubleshoot and maintain central plant systems and supporting equipment

Able to operate, monitor, adjust, and maintain Building Automation Systems (BAS)

Able to troubleshoot/maintain/repair plumbing, Mechanical, and minor electrical components/systems

Able to read Piping & Instrument Drawings (P&IDs), Floor Plans, Site Maps, and/or Electrical Diagrams

Able to produce a quality work product in a prompt, safe, and efficient manner

Ability to read, write, and communicate in English required

Works and participates well as a team member

Communicate well with others; clearly write and speak to clients, superiors, coworkers

Good organization skills; disciplined approach to daily activities; takes a sense of pride in all aspects of the job

Presents self in a professional manner: neat appearance and grooming

Great communication skills are needed to interact with customers and tenants accordingly

Able to produce a quality work product in a prompt, safe, and efficient manner

Ability to work without supervision and appropriately with multiple deadlines

Maintain a good attendance record, including notification in the event of tardiness and absence

For internal candidates, they must constantly receive a "meets expectations" job performance review

HS Diploma or greater

Minimum of two (2) years of experience in facility maintenance

Experience with the customer line of business

Experience with customer building type(s)

Apprentice/Generalist level craftsman in facility maintenance

Reads and interprets Piping & Instrument Drawings (P&IDs), Floor Plans, Site Maps, and/or Electrical Diagrams

Experience & proven ability to install/demo/setup/repair general building infrastructure, e.g., paint/patch, flooring, windows, doors, hardware,

Experience & proven ability to safely secure hydronic and electrical systems for maintenance

Experience & proven ability to Braze/Solder copper pipe, thread black pipe

Basic carpentry skills

Knowledge of the operation of building auxiliary systems i.e., fire-life safety, stand-by emergency generators

Familiarity of general building systems i.e., vertical lift equipment, overhead doors

Ability to write, execute written and oral instructions, and perform arithmetic calculations

Strong knowledge of safe work practices and procedures typical for maintenance operations

Ability to safely wear a respirator, climb ladders, enter confined spaces, lift heavy objects, and perform other physically demanding tasks

Safely and skillfully use all types of related hand and power tools

The Facility Technician must be capable of working independently, and/or under the direction/oversight of local (Lead Building Engineer, Chief Engineer, or FM), Regional, and/or Country TS and Account Managers (dependent on space type, scope of work, and dispersion of ISS organizational managers). The Facility Technician does not supervise other ISS TS personnel. May supervise third-party TS vendors at assigned location(s).

Performs TS operation, installation, replacement, repair, and maintenance of TS-related mechanical, electrical, plumbing, and life safety systems

Perform/Direct TS Preventive Maintenance Work orders from the PM Calendar

Works closely with the "Manager" to optimize the Preventive Maintenance Program

Responds to trouble calls; works closely with Operations to ensure efficient operations; maintains records, logs, and files as required

Perform scheduled rounds and readings on plant systems/assets

Ensures services/maintenance are executed according to established standards

Identify deficiencies through regular and thorough inspection of facility infrastructure

Repair restroom fixtures, sweat/braze copper pipe, and thread black pipe

Drain & "safe off" systems to facilitate repairs

Perform minor carpentry tasks, replace ceiling tiles, repair, or replace door hardware, locks, panic bars etc.

Perform minor electrical tasks to include bulb and ballast replacement

Inspect mechanical, electrical systems, trace electrical circuits, operate switchgear, record inspections, and write reports to Supervisors

Assists other Mechanics, Electricians, and Operators with major repairs and maintenance of facility equipment

Ensures regulatory compliance associated with in-scope TS services

Reads and interprets Piping & Instrument Drawings (P&IDs), Floor Plans, Site Maps, and/or Electrical Diagrams

Operates support equipment, including forklifts, cranes, pay loaders, and moving vehicles

Maintains tools and orders supplies as required for installation and repairs

Complies with departmental policy for safe storage, usage, and disposal of hazardous materials

Follows safety practices and utilizes protective clothing and equipment as required by OSHA. Know the whereabouts of all emergency equipment (i.e., fire extinguishers, eyewash, and shower stations, first aid supplies, breathing apparatus, etc.)

Safely use hand tools, power tools, and test instruments to maintain, troubleshoot, and repair various types of equipment

Supports customer satisfaction processes by ensuring customers are informed about the status of their request in a timely and accurate manner

Maintains operation and maintenance manuals for all equipment. Record all tests, scans, and inspections as directed

Maintains all tests, logs, and manuals in an efficiently organized manner

Ensures accurate and timely documentation

Follows good housekeeping standards

Perform any additional duties on an "as-required" basis where such duties are within the scope of contractual obligations

Communicates with ISS and Customer facility operations management teams, tenants/utility system end users, and Business Unit Stakeholders

Operate, Monitor, Adjust, and Maintain facility assets/systems and associated Control Systems

Maintain CMMS system records, logbooks, and required documentation

Oversee work performed by outside contractors

Requisition necessary materials to complete required repairs

Perform applicable administrative duties…Payroll, HR, training, etc.

This role requires a valid Driver's License and Motor Vehicle Record (MVR) check, as operating a company vehicle is an essential responsibility in this position.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to physically perform all operations and maintenance on site

Must be physically able to wear the required PPE while executing work

Must be able to lift heavy objects (up to 70 lbs.), climb ladders, work on feet for long periods, work in the cold, heat, noisy, and confined space environments

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Significant work is performed inside central plant space, within mechanical/electrical rooms, and/or on rooftops

Periodic noise, heat, and cold exposure

Some confined space work is required