Director, Product Commercialization
Mastercard
Director, Product Commercialization
Overview
The Services organization is a key growth engine for Mastercard, driving value for issuers, acquirers, merchants, and ecosystem partners through differentiated capabilities spanning Customer Acquisition & Engagement, Security Solutions, Business & Market Insights, and Open Banking. The Director, Product Management - Go-to-Market will join the Experience & Disputes (E&D) Go-to-Market team within Security Solutions. This role is responsible for developing and executing global commercialization strategies that accelerate client adoption, drive revenue growth, and maximize market impact across a portfolio of industry-leading solutions including Smart Subscriptions, Alerts, Clarity, First Party Trust, and Mastercom. This is a highly strategic and execution-oriented leadership role that operates at the intersection of Product, Sales, Client Services, and Regional Teams. The ideal candidate will be skilled at translating innovative product capabilities into compelling customer value propositions, scalable go-to-market strategies, and measurable business outcomes. Role Go-to-Market Strategy, Commercialization and Sales Enablement• Own and drive the end-to-end global go-to-market and commercialization strategy across the Experience & Disputes solution portfolio.
• Lead and drive translation of product capabilities into differentiated customer value propositions, commercialization strategies, and compelling market narratives that drive adoption and revenue growth.
• Develop and refresh a repository of commercialization assets (GTM playbook)— including product positioning, ROI estimators, messaging frameworks, customer and market insights, internal and external validation, competitive intelligence, and thought leadership content—to support scalable market engagement and successful product launches.
• Spearhead strategic partnerships with Sales and Product Management to establish continuous feedback loops, ensuring customer insights, market dynamics, and frontline perspectives inform sales enablement toolkit
• Identify customer needs, market opportunities, competitive trends, and monetization levers to inform product and commercial priorities.
• Partner with regional and global stakeholders to create, grow, and convert pipeline opportunities.
• Drive client adoption, commercial performance, and revenue acceleration initiatives.
• Equip Sales and Account teams with client-ready messaging, storytelling, and competitive positioning tools. Product Launch & Market Execution
• Lead end-to-end product commercialization and launch activities, including:
• Launch strategy and readiness planning
•Pilot design and in-market validation
•Client onboarding and adoption frameworks
• Develop commercialization strategies that assess the impact of new product launches on existing products, customer segments, revenue streams, and market positioning. Market Intelligence & Voice of Customer
•Leverage customer, market, and competitive insights to identify commercial opportunities and strengthen go-to-market strategies.
•Identify whitespace opportunities, emerging customer needs, and new revenue streams across the Experience & Disputes value chain.
• Provide structured market feedback to Product and Sales teams based on customer adoption signals and market trends. Performance Management & Optimization
• Define and monitor commercialization, adoption, and revenue performance metrics.
• Use data-driven insights to continuously optimize go-to-market strategies and execution.
• Identify opportunities to improve conversion, retention, and customer value realization. Cross-Functional Leadership
• Serve as a strategic connector across Product, Sales, Client Services, Account Management, and other stakeholder groups.
• Drive alignment around priorities, roadmaps, and execution plans.
• Balance global strategic objectives with regional market requirements and opportunities. Innovation & Thought Leadership
• Champion the use of AI, data, and advanced analytics to drive commercial innovation and customer value.
• Maintain a forward-looking perspective on industry trends, competitive dynamics, and emerging technologies. All About You • Extensive experience in go-to-market strategy, product commercialization, sales enablement, management consulting, or a related commercial function within payments, banking, fintech, or technology industries.
• Proven track record of successfully commercializing products, driving revenue growth, and delivering measurable client outcomes.
• Experience operating effectively within complex, global, matrixed organization
• Proven experience leading, developing, and mentoring high-performing teams
• Ability to translate technical product capabilities into clear business value propositions and compelling customer narratives.
• Demonstrated success leading cross-functional initiatives across Product, Sales, Marketing, Client Services, and Account Management teams.
• Strong commercial acumen with experience developing business cases, monetization strategies, and performance metrics.
• Data-driven mindset with experience using analytics and insights to drive strategic decision-making and market execution.
• Experience engaging with executive-level customers and leading strategic business discussions.
• Strong understanding of customer adoption, value realization, renewals, and expansion strategies.
• Solid communication, stakeholder management, and influencing skills.
• Bachelor’s degree; MBA or advanced degree preferred and/or work experience equivalent
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact View email address on decentrajobs.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.
- ...ROLE The Senior Commercial Manager is responsible for the leadership, management and mentoring of the project commercial & project... ...a monthly basis to satisfy the requirements of the Commercial Director and any other reports which may be required. Ensure that all...SuggestedContract workTemporary workFor subcontractorWork at officeRemote workShift workDay shift
- ...future for public health. The Role We are seeking a Chief Commercial Officer to own and scale Medeloop's entire revenue engine.... ...them. You will sit on the leadership team and work closely with Product, Finance, and the CEO to align commercial strategy with where...SuggestedFull time
$10k
...move and manage billions, Ramp is the place to do it. About the Role Commercial Account Managers at Ramp are the primary relationship owners post-implementation, responsible for driving product adoption, spend activation, and long-term account growth across a...SuggestedFull timeWork at officeLocal areaHome officeRelocation packageFlexible hours$150k - $234k
...networks combine to deliver a unique set of products and services that help people,... ...greatest potential. Title and Summary Director – Agentic Trust Product Acceleration... ...data capabilities Market Readiness & Commercialization • Prepare solutions for market readiness...SuggestedFull timeWorldwide$150k - $234k
...networks combine to deliver a unique set of products and services that help people,... ...greatest potential. Title and Summary Director, Product Management OVERVIEW: Fraud... ...business model and leverage financial and commercial insights to drive revenue growth and cost...SuggestedFull timeWorldwide- ...Why This Role Exists: We’re building products to accelerate progress in physics - but that only matters if the right researchers discover... ...and institutions, and translating it into active usage and commercial relationships. This role exists to lead that journey. You’...Full timeRemote work
$140k - $165k
...contributions (no match required) Paid Time Off We currently have an opening in Niagara/Hamilton ON for a: Assistant Commercial Manager The Assistant Commercial Manager will support the commercial management of a major rail/transit infrastructure project....Full timeContract workFor subcontractor$150k - $234k
...networks combine to deliver a unique set of products and services that help people,... ...greatest potential. Title and Summary Director, Product Management, Rewards - Enterprise... ...capabilities come to market, and support commercialization across regions. This role will partner...Full timeLocal areaWorldwide- ...Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee... ...sales experience , preferably in cybersecurity with a focus on Commercial accounts. ~ Proven track record of meeting or exceeding sales...Full timeCurrently hiringWork at officeImmediate startRemote workWork from homeHome office
- ...Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and... ...and Marketing translating deep customer and market insight into commercially sharp narratives that drive awareness, conversion, and revenue...Full time
- ...The Role: We’re looking for a Senior Product Manager to help shape, define, and deliver large-scale Shopify commerce experiences... ...(APIs, integrations, architecture fundamentals) with strong commercial acumen , always focused on ROI and client value. You’re analytical...Full timeFlexible hours
$160k - $185k
...Employer RRSP contributions (no match required) Paid Time Off We currently have an opening in Niagara/Hamilton ON for a: Commercial Manager The Commercial Manager will be responsible for partnering closely with project leadership, design consultants, and...Full timeContract workFor subcontractor- ...About the role Procurify is looking for a Director of Product Marketing to define how we compete and win. You'll own the company narrative... ...meaningfully grow their craft and careers. ~ You’re commercially minded and comfortable measuring Product Marketing against...Full timeRemote workFlexible hoursShift work
$121k - $169k
...partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments... ...Identify opportunities to transition successful POCs into broader commercialization efforts. o Partner with GTM teams to validate market...Full timeRemote workWorldwide$121k - $169k
...partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize... ...segments and markets. Examples of focus areas include commercial payments, new payment flows, real time payments, data and services...Full timeWorldwide$121k - $169k
...partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments... ...ecosystems. This role supports product development, execution, and commercialization of Account Protection solutions powered by network-scale...Full timeWorldwide$138k - $221k
...innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Operations & Customer Engagement, Disputes Services within...Full timeWorldwide$138k - $221k
...innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Operations - Disputes Modernization & Customer Migration (...Full timeWorldwide$138k - $221k
...innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Operations & Customer Migration, Disputes Services within...Full timeWorldwide- ...full-funnel conversion optimisation. Partner closely with Product, Lifecycle, CRM, Data, Finance and Marketing to optimise the customer... .... ~ Strong analytical skills with the ability to make commercial decisions using experimentation, attribution models and customer...Full time
- ...deployment, and ongoing support. This is real product development work driving real... ...production solution used every day across Commercial, Finance, Procurement, Equipment Fleet,... ...The Digital Product Lead reports to the Director, Business Systems - North America. We...Permanent employmentFull timeWork at office
- ...and expansion. You'll develop high-impact customer stories, commercial insights, and references, while also building community connections... ...engaged customers to influence GTM strategy, messaging, and product development. What you'll do: Customer Proof Points:...Full time
- ...The role This is the first hire into a product marketing function we're rebuilding from the ground up. Reporting to the VP of Product Marketing, you'll drive product marketing for the entire portfolio, not a slice of it. The three most important things we need someone...Full time
$150k - $234k
...secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Principal Product...Full timeWorldwideShift work- ...for the PlayStation®3, the BioShock 2 multiplayer campaign, and The Darkness® II. The studio has reached its greatest critical and commercial success with the free-to-play action game, Warframe® , boasting a global community of 75 million registered players on PC, PS4™,...Full timeTemporary workFlexible hours
$95k - $120k
...IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad--the world’s leading webnovel platform--WEBTOON Productions, Studio N, Studio LICO, WEBTOON Unscrolled, LINE MANGA, and eBookJapan, among others. To read more about our family of Brands, check...Full timeWork at officeLocal areaWork from home- ...At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without... ...to customer and business outcomes. Reporting to the Director of Product, SaaS Manager , this remote role is open to candidates...Full timeCurrently hiringLocal areaImmediate startRemote workWork from home
- ...We are hiring a seasoned Project Manager / Product Owner to lead cross-functional AI initiatives, with a primary focus on enterprise deployment and enablement of Microsoft Copilot, OpenAI ChatGPT, Anthropic Claude, Grok, Gemini , and other AI products. The role will...Full time
- ...Project Manager / Product Owner AI Job Type: Full-Time / FTE Location: Montreal, QC- Onsite - 5 Days/Week Bilingual English/French is strongly preferred. Job Summary: We are seeking a seasoned Project Manager / Product Owner to lead enterprise-...Full timeShift work
- ...and shape the future of reporting and insights as the Senior Product Manager, Reporting & Insights . Your mission: enable customers... ...to ensure every reporting and insights capability succeeds commercially, technically, and operationally. What you bring Senior-...Full timeImmediate startRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director, Product Commercialization. Be the first to apply!
- sr technical product manager Canada
- product line manager Canada
- product offering manager Canada
- product manager lighting Canada
- senior manager product engineering Canada
- product manager beauty Canada
- product manager oncology Canada
- director global product management Canada
- senior director product management Canada
- director new product development Canada


