Commercial Electrical Service Manager

Commercial Electrical Construction Service Manager

InPwr, Inc. is looking for a Commercial Electrical Construction Service Manager to join our dynamic team! We are an award-winning electrical design - build firm headquartered in Indianapolis, IN, with offices in Denver, CO, Los Angeles, CA, Fort Myers, FL, Dallas, TX, and Charlotte, NC. Named a 2019, 2022, 2023, and 2024 Top Places to Work, we believe in building it better, focus on complex opportunities, and taking the electrical design to the next level, with licenses in over forty states and projects across the nation.

We InPwr people through personal commitment, relentless dedication, and driving results together.

Come Join our Team!

The Service Manager will oversee all the service projects. You will manage the project in a manner that exceeds our customer's expectations and ensure that our work adheres to all company safety policies and OSHA-mandated requirements.

Skills and Requirements:

• High school diploma with additional 2 years technical training desired or Construction Management degree.
• Minimum 1-2 years' experience in a Senior technician role, prior field experience required.
• Excellent technical knowledge of electrical systems and the NEC.
• Ability to adjust to rapidly changing priorities and work under pressure.
• Ability to manage and schedule multiple service technicians and projects.
• Excellent verbal and written communication.
• Outstanding interpersonal skills.

Technology & Tools:

• Microsoft Office
• Spectrum
• Nutshell
• TPA and Vendor Portal

Benefits:

• Medical, Dental, Vision and Life Insurance 100% company paid for employees
• Paid vacation & holidays
• 401(k) company match
• 30-day paid sabbatical every 5 years of employment
• Stable employment with a growing company
• Highly competitive salary

Essential Functions:

• Manages financials, ensures that jobs that require planning and layout receive it, identifies risks and hurdles of each work order and plans essential resources to minimize any financial slippage.
• Manages Service technician gainshare payout. Oversee van stock setup, organization and supervising the procurement and tracking of materials.
• Recognizes problems early and informs the necessary stakeholders to protect InPwr's installation quality and financial interests.
• Schedules and performs post mortem with appropriate team members on all jobs that are +5- 10% above or below the expected margin to ensure mistakes are not reoccurring and best practices are repeatable and celebrated.
• Review work orders weekly for each tech and client to identify trends with installation and overall satisfaction.
• Review and approve submittals with account manager before requesting client approval. Ensures customer satisfaction and solicits customer feedback from all service customers and constant presence sites.
• Communicates with customers and technicians to coordinate job scheduling and site compliance.
• Ensures that project scheduling meets the time goals of the customer.
• Assists with design/build activities when required by customers.
• Provides accurate information to ensure proper project initialization and close-out take place.
• Assures that all permits, licenses, and inspections filings are completed.
• Schedules weekly activities of all assigned personnel.
• Identifies material requirements of projects and works with PC to ensure timely delivery of material for jobs.
• Assists personnel with on-site problems when necessary.
• Prepares project status reports and/or schedules, if applicable.
• Prices, submits to owner, and expedites all change order requests.
• Assures timely completion of punch list items.
• Assures timely submission of accurate as-built drawings, when applicable.
• Responds in a timely manner to employee concerns.
• Reviews and ensures that all reports and paperwork from the field is accurate prior to submitting to data entry.
• Attends job meetings on projects when required.
• Assists in general business development activities.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at a time.
• This position sometimes operates in an office environment but will require regular visits to construction sites.
• Job requires working in all elements, depending on job location, time of year (heat, cold, rain, and snow).
• Must be able to utilize construction site sanitary facilities (Porta-Johns).
• Wear personal protective equipment (hard hat, safety glasses at all times), respirator when required.
• Repetitive use of arms, hands, and finger

EEO, Drug Free Workplace

Safety has always been our priority. Along with the usual protocols to protect our workforce, vendors, and business partners, we've implemented additional safety standards, specifically in response to minimizing the possibility of transmission of the COVID-19 virus. Along with CDC recommended guidelines associated with hand-sanitization and safe-distancing, we've established procedures to reduce exposure and susceptibility. These include providing personnel with appropriate PPE, limiting non-essential foot traffic, added cleaning protocols, and encouraging open lines of communication for feedback, questions, and concerns. Employment contingent upon successful completion of background investigation and drug screening. Smoke-free workplace. Drug-free work environment according to Federal Law.

InPwr Inc is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status. Our hiring process includes drug & alcohol screening, E-verify, driving record, and background check. InPwr Inc. is an Equal Opportunity Employer and a Drug-Free Workplace Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.