Inside Sales Representative

Inside Sales Representative

As a life science company and a leading supplier to global research markets, we offer a comprehensive product portfolio along with outstanding hands-on customer service to ensure every laboratory has the tools and support they need. Our markets include pharmaceutical and biotechnology businesses, research institutions, hospitals, reference labs, and more.

At Genesee, we believe we can help improve our communities and transform the world through science. Our shared desire to make a difference is what drives and inspires us. We are a fast-growing, dynamic team that listens to each other and embraces collaboration. We foster an open, friendly work environment and show up for one another every day.

The Inside Sales Representative accelerates growth by developing new sales opportunities and expanding relationships with existing customers. This role connects marketing activity, inbound demand, customer purchasing data, and field sales execution to build a healthy pipeline and turn individual transactions into recurring revenue. Success will be measured by qualified opportunities created, pipeline progression, customer engagement, and incremental revenue generated across assigned accounts.

What will you do:

• Execute targeted inbound and outbound outreach to identify prospective customers, re-engage inactive accounts, and uncover new opportunities within existing accounts
• Research and map accounts, contacts, laboratories, and buying groups to build and maintain a strong pipeline of qualified opportunities
• Qualify customer needs, applications, purchasing patterns, timelines, budgets, and decision processes, and document relevant details in Salesforce
• Use sales history, Salesforce data, and customer insights to identify opportunities to increase product adoption, consumables utilization, recurring orders, and share of wallet
• Connect customers with relevant Genesee products, promotions, samples, and solutions based on their laboratory needs and research workflows
• Support product launches, supplier initiatives, and changes to product availability by communicating proactively with customers and internal partners
• Maintain accurate Salesforce records, manage follow-up cadences, monitor pipeline health, and consistently work toward activity, opportunity, and revenue goals. Share customer feedback, market trends, and competitive insights with internal teams

Requirements

• Bachelor's degree in business, science or equivalent experience
• 1+ years in sales development, inside sales, or pipeline-focused roles within life sciences, laboratory or related discipline
• Strong communication skills, both written and verbal, to effectively communicate at all levels of customer organizations and within Genesee
• Excellent time management skills with the ability to work independently and as part of a team. Demonstrated ability to collaborate with others to creatively solve problems
• Results orientated, strong work ethic and an ability to excel within a rapidly changing and growing organization
• Proficient in Microsoft Office Suite applications; experience with a CRM, Salesforce is a plus
• Ability to thrive in a fast-paced, collaborative environment and effectively manage multiple priorities

You'll Be a Great Fit If You:

• Are a self-starter who takes initiative and gets things done
• Are curious and have a strategic mindseta desire to understand and offer solutions
• Good with technology, including AI, and excited to work with cutting-edge sales tools
• Want a career path in sales with clear growth opportunities
• Have prior experience or keen interest in life sciences - lab experience a plus

Physical Requirements: Perform the following tasks, with or without reasonable accommodation:

• Primarily sedentary work on a computer
• Regularly sit for extended periods, with occasional standing, walking, and lifting of up to 10 pounds

At Genesee Scientific, you can have a good job that can grow into a great career. We offer:

• Training and professional growth initiatives, including comprehensive onboarding programs for new team members
• We provide financial well-being with competitive compensation packages and 401 (k) retirement savings plans
• Health care and well-being programs including medical, dental, vision, life, short term disability and employee assistance programs
• Paid time off including vacation, sick and 12 holidays

Rate of Pay: $29.00 - $34.00/hr. plus commission

Candidates must have current authorization to work in the United States without the need for present or future sponsorship.

Employment offers are subject to successful completion of a background check and pre-employment drug test.

Genesee Scientific is proud to be an Equal Employment Opportunity employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.