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Manager, Workforce Process & Planning

$134.4k - $153.3k

Capital One Bank

Capital One is hiring a Manager for Process Management in McLean, VA. This hybrid role focuses on leading a team in Workforce Management to optimize staffing and process strategies for contact centers. Key responsibilities include analyzing demand and supply trends, influencing stakeholders, and driving operational excellence. Candidates should have significant experience in process management and data analysis. Join us to play a pivotal role in enhancing our Workforce Experience. Salary range for this role is $134,400 - $153,300 annually. #J-18808-Ljbffr Capital One

Vacancy posted 1 day ago
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