Administrative Support 2

Administrative Support 2

Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Agency: Department of Human Services

Location: Griffin, GA (Spalding County)

Compensation: $28,958.39

The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.

The DHS' Division of Child Support Services (DCSS) is seeking candidates to fill the position of Administrative Support 2, this position will report to the Administrative Services Supervisor.

Enjoy a generous benefits package that includes unique training opportunities, employee retirement plan: 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position(s).

Under general supervision, performs a variety of general secretarial, clerical, and administrative support functions/processes or a few specialized or essential clerical functions in support of a unit or office and related personnel. May enter data and/or process documents and records. The work includes operating standard office equipment. Work is performed under the general supervision of a clerical or administrative supervisor.

Job Description (General Summary): DCSS is the division within DHS that enhances the well-being of children by locating non-custodial parents; establishing paternity and support orders; enforcing and modifying support obligations; and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS also administers several outreach programs to include but not limited to Fatherhood, Prison Re-Entry and Parental Accountability Court. All of these outreach initiatives are devoted to increasing non-custodial parental involvement in the child's life.

Role and Responsibilities:

• Performs general office management/secretarial/bookkeeping duties, including keyboarding, filing, generating and managing correspondence (reports, documents, memos, forms, presentations), addressing telephone inquiries, duplicating documents and other activities to assist staff in preparing for and making presentations, completes data entry assignments, etc.
• Uses Microsoft Office Suite and/or standard applications typically used in a corporate office environment to perform daily work assignments.
• Receives and properly manages incoming and outgoing mail and telephone communications.
• Orders supplies and equipment for the office.
• Ensures general maintenance and repair needs for telephones, technology and other items necessary to ensure efficient office operations.
• Assists supervisor with maintenance of budget data.
• Maintains files of required reports and records.
• Organizes professional learning opportunities for staff, including registration, duty leave, travel arrangements and expense reports.
• Maintains time and attendance records for staff.
• Registers and transfers cases.
• Maintains confidential records.
• Engages in other specialized activities relative to the office, program, divisions or agency.
• Facilitates the day-to-day operation of the office while the supervisor is off site.
• Performs other professional responsibilities as assigned.

Preferred Skills/Qualifications:

• One (1) year of work experience involving customer service in an office environment.
• Work experience using Microsoft Office Suite, and/or standard software applications in an office environment.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Georgia Department of Public Health