Financial Aid Specialist

Responsibilities

• Assist students with the FAFSA and financial aid application process.
• Review financial aid files for completeness, accuracy, and required documentation.
• Process and maintain federal Title IV financial aid records and awards.
• Assist with verification, eligibility reviews, SAP monitoring, and financial aid adjustments.
• Monitor enrollment changes and other circumstances that may affect financial aid eligibility.
• Assist with disbursements, student account issues, and Return of Title IV processes as applicable.
• Counsel students regarding financial aid eligibility, requirements, deadlines, and maintaining aid eligibility.
• Communicate with students regarding missing documents and outstanding financial aid requirements.
• Maintain accurate and confidential student records in accordance with FERPA and institutional policies.
• Work closely with Admissions, Student Services, and other departments to resolve student financial aid issues.
• Assist with audits, compliance reviews, and other financial aid reporting requirements.
• Stay informed of changes to federal, state, and institutional financial aid policies and procedures.

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• Previous financial aid, student services, education, or related administrative experience required.
• Experience with Title IV federal student aid preferred.
• Strong attention to detail, organization, and follow-through.
• Excellent communication and customer service skills.
• Ability to handle confidential information professionally.
• Strong computer skills and ability to learn financial aid and student information systems.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.