Care Manager

• Conduct client intake, screening, assessment, orientation, and related reporting.
• Develop and implement case management plans for clients that address goals of obtaining stable housing, gainful employment, engagement in behavioral health recovery support, and linkage to ancillary services to support those goals.
• Develop transition and discharge plans with clients that include provisions for behavioral health disorders.
• Coach clients with treatment plans and self-help recovery services, individualized health and wellness goals, and self-responsibility.
• Facilitate life skills group with fidelity to evidence-based practices.
• Prepare and maintain clinical records in accordance with policy and procedure.
• Interface positively with community partners.
• Participate in client case reviews and team meetings.
• Make referrals to appropriate resource agencies and document outcomes of referrals.
• Provide crisis intervention when needed.
• Assist Behavioral Health Techs in transporting clients as required.

STANDARD OF PERFORMANCE

• Maintain client rights as defined by DCF and the highest standards in ethical conduct and confidentiality.
• Maintain clinical records in accordance with Agency standards as well as all established agency policies and procedures.
• Model ideals of integrity, loyalty, dignity, and teamwork while sustaining a positive, caring, respectful, supportive, recovery-oriented environment.
• The ability to comply with equal employment opportunity requirements.
• The ability to take direction and guidance respectfully from managers and supervisors.
• The ability to follow the code of conduct and to interact in a respectful, professional manner in a teamwork setting.

MINIMUM REQUIREMENTS

• Requires a minimum of a bachelor's degree in a related field and 2-3 years of experience in mental/behavioral health or substance use recovery institutions.
• Requires individuals to be at least 21 years of age or older to be a listed driver with the organization, as well valid Florida driver's license and current vehicle insurance coverage.

WORK ENVIRONMENT

Regularly required to sit and talk or hear. Frequently required to stand and/or walk; use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms. Specific vision requirements include close vision, distance vision, peripheral vision, and the ability to adjust focus

PHYSICAL DEMANDS

Abilities in reaching, bending, talking, sitting, carrying, standing, grasping, fine hand coordination, the ability to hear, the ability to read and write, and the ability to remain calm under stress. Ability to reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, or crawl. Specific vision abilities include close, distance, color, peripheral, depth perception, and the ability to adjust focus. Must be capable of lifting 15 pounds. May be required to complete standing presentations involving speaking and listening to the audience.

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