IT Help Desk Technician — Tier 1/2 Support (NYC)
Institute for Community Living Inc.
The Help Desk Technician at Institute for Community Living Inc. provides Tier 1 and 2 IT support to staff across NYC locations, via phone, in-person, and remote tools. The role requires strong customer service, Windows OS and MS Office proficiency, and the ability to install, troubleshoot hardware and software, and maintain IT records. Occasional on-call rotation is required, with opportunities to grow technical skills in a busy urban IT environment. #J-18808-Ljbffr Institute for Community Living Inc.
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