Front Desk Receptionist/Office Assistant - Lebanon/Cookeville

Job Description

Job Description

Overview

We are seeking a dynamic and friendly Front Desk Receptionist/Office Assistant to join our vibrant team! This energetic role is perfect for someone who thrives in a fast-paced environment, enjoys engaging with people, and excels at multitasking. As the first point of contact for visitors and callers, you will play a vital role in creating a welcoming atmosphere while supporting essential office operations. Your positive attitude and organizational skills will help ensure our office runs smoothly and efficiently every day.

Duties

• Job description

We are looking for a full-time Front Desk Receptionist/Office Assistant for our Lebanon office.

Responsibilities are listed below. We are looking for someone who is committed and able to work 5 days a week, with excellent communication skills and at least 1 full years of medical experience. Training to take place in Murfreesboro and McMinnville or Tullahoma.

Job Duties:

• Provide the highest level of customer service to patients, fellow employees, and referral sources.
• Good computer skill set – Microsoft Office 365, at least one Medical Records software (Example: EPIC, Allscripts, Athena, OPIE, Nymbl, etc.)
• Team player.
• Punctual and Reliable.
• Entering accurate Patient Registration.
• Handling Patient Records/Charts.
• Answer phones.
• Appointment confirmations.
• Schedule patients - reschedule no show appointments and cancellations.
• Check in patients/notify practitioner.
• Obtain and enter accurate insurance information.
• Obtain and enter accurate patient demographics.
• Scanning multiple documents (IDs, insurance cards, physician notes).
• Obtain Medical Documents from Referring Physicians.
• Run Insurance Eligibility.
• Coordinate schedules for multiple practitioner/physicians to ensure proper coverage of patient appointments.
• Collecting co-insurance and deductibles.
• Incoming shipments entered in the system, some outgoing shipping of packages.
• May be required to perform other job related miscellaneous front office duties.
• Bilingual is a plus.

Job Type: Full-time

Salary: $17 -$20 per hour, based on experience. paid bi-weekly.

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance
• Life insurance

Schedule:

• Days: Monday, Tuesday, Thursday and Friday - Lebanon, Wednesday - Cookeville
• Hours: Mon-Thurs 8:30am - 5pm and Friday 8:00am - 4:00pm

Reliably transportation and able to commute or planning to relocate before starting work (Required).

Experience:

• Medical office: 1 year (REQUIRED).
• Training to take place in Murfreesboro and McMinnville or Tullahoma.

Work Location: Lebanon, TN

Training to take place in Murfreesboro and McMinnville or Tullahoma (Travel required to these locations)

This is an In-office position, not remote.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Medical receptionist: 1 year (Preferred)

Work Location: In person