Human Resources Manager

Human Resources ManagerAt Minnesota Cannabis Services, we're not just building businesses — we're building the people who make them great. Our team partners with leading operators across cultivation, manufacturing, distribution, and retail to deliver world-class expertise in legal, finance, analytics, marketing, HR, and technology.We're looking for professionals who take pride in their work, move with purpose, and thrive in fast-changing environments. The kind of people who hold themselves to high standards, think creatively, and find satisfaction in solving hard problems.When you join our team, you'll work alongside some of the most experienced leaders in the industry — professionals who share their knowledge freely and lead by example. You'll be challenged, supported, and trusted to take ownership of meaningful work that shapes the future of one of the fastest-growing industries in America.Key Responsibilities:Benefits Administration:Responsible for direction and planning the day to day operations of group benefit programs (group health, dental, vision, worker's compensation, life insurance, employee assistance program (EAP), retirement programs, employee discount program, etc.)Assists HR Director in investigating new plans and programs that present the best value to companyImproves existing programs by implementing process improvements when necessarySupervises and monitors HR Associates who function as benefit administrators within the companyServe as primary point of contact for vendors and third party administratorsCoordinate transfer of data to external contacts for services and premiumsCreate, document and maintain administrative processes and procedures for benefitsEnsure compliance with applicable government regulationsCoordinate daily processingHandle enrollments, COBRA, terminations, changes, beneficiaries, disability, etcCreate and oversee maintenance of employee benefit files, database, and recordsProvide customer service support to employees to enhance understanding of company benefit packagesCoordinate with Marketing Team to design and distribute internal marketing campaigns regarding open enrollment and summary plan descriptionsConduct benefit reconciliation and auditsOther duties as assignedEmployee Relations/Performance Management:Manage HR associates performance in accordance with their job descriptionConduct workplace investigations as they relate to sexual harassment, workplace violence, loss prevention or related to any other disciplinary violation or concernEnsure consistent enforcement of company policy across business entitiesCouncil management team to provide necessary feedback to employees when availableAdminister and audit employee progressive discipline incidentAdminister and audit employee attendance occurrences in accordance with companies hourly attendance policyMake recommendations for and perform terminations when necessaryPerform and/or manage HR Associates to ensure administrative on-boarding and off-boarding functions are completedRespond to inquiries and comments made through the company's Human Resources ticketing system.Assist Operations Team in creation of change management bulletins for new company wide processes and procedures that relate to HREnsure company standard operating procedures and company policies are always up to date and accurateManage all OSHA complaints and investigations, federal and state inquiries and investigations, employment applications and hearings, and verifications of employment.Manage ADA accommodations and interactive process in conjunction with company practices and legal compliance.Manage employee leave systems in accordance with federal, state and local laws including Family Medical Leave Act and Paid Family Medical Leave (Oregon, Washington, & Minnesota)Other duties as assignedWorkforce Planning:Plan for current workforce needs by identifying gaps in existing employee rostersAssist in identifying how many retail associates and managers are necessary to hire at each retail locationWork with Operations team to make recommendations for changes in workforce needs depending on store sales forecastsIdentify new corporate positions necessary to company growth throughout expansionMaintain knowledge of all regulatory requirements within cannabis industry and Federal and State employment/labor laws in regions including but not limited to: Washington, Oregon, Minnesota, Puerto Rico, Florida and Iowa to ensure company complianceInvolve legal team when necessary to clarify complex HR questions & issues as they ariseMaintain company HR system (HRIS), Learning Management System (LMS) and Applicant Tracking System (ATS) software to ensure accuracy and complianceConduct employee exit interviewsOther duties as assignedPayroll Verification/Government Correspondence:Position does not directly oversee payroll processing, but does play a role in the payroll processEnsure Payroll is executed in a timely manner in accordance with regulatory requirementsProcess child support and garnishments paymentsVerify inputs in payroll system are appropriate and that time off is properly accounted for and allocatedVerify paid time off and paid sick leave for employees is accurateOversee time-sheet verification processOversee building of employee schedulesEnsure salary adjustments are accurate and accounted after employee is promotedEnsure all information in our HRIS is accurate at all timesRespond to governmental requests for information such as unemployment claimsConduct I-9 audits to ensure complianceOther duties as assignedTalent Acquisition/Recruiting:Assist the Talent Acquisition team with:pre-screening resumesscheduling and conducting virtual and in person interviewschecking references and background checks and verifying educational degreesextending job offersAssist the Talent Acquisition Team with directing, managing, and motivating a team of recruiters and HR associates to deliver a consistent and quality interview experiences for candidatesAssist the Talent Acquisition Team with leveraging our workforce and ATS system to create reporting and team accountability with actionable sourcing, selecting, DE&I and hiring metricsComplete onboarding for all new hiresPrepare and perform New Hire Orientation for all locationsOther duties as assignedLearning & Development:Own the design, delivery, and continuous improvement of the company's learning and development strategy across all corporate and client retail locationsAdminister and maintain the Learning Management System (LMS), including course assignments, completion tracking, reporting, and troubleshooting access issuesDesign and build training curricula for compliance requirements, cannabis regulations, and role-specific skill development, ensuring content stays current with regulatory changes across all operating statesDesign new hire onboarding training programs in partnership with the Talent Acquisition team, ensuring a consistent onboarding and orientation experience for every new employeeDevelop and manage leadership development programs and career pathing frameworks for management and high-potential employeesTrack and audit completion of all required compliance training (harassment prevention, safety, cannabis regulatory requirements, etc.) and escalate gaps to leadershipPartner with Operations and location leadership to identify skill gaps and recommend targeted training interventionsEvaluate training program effectiveness using completion data, assessment scores, and performance outcomes; adjust curricula accordinglyMaintain a training content library, ensuring materials are version-controlled, accurate, and aligned with current SOPs and policiesOther duties as assignedQualifications:Bachelor's degree preferred, preferably in a business or human resource related field5 years of progressive experience in human resources, 2 years of employee management experience2 years experience supporting workforce needs across multiple locations and states, preferably within the retail, service, or manufacturing industry3 years experience using HRIS/HCM softwareExperience in environmental health and safety preferredStrong knowledge of federal, state, and local law. Preferably in the states of Washington, Oregon, Minnesota, Iowa, Florida and Puerto RicoAbility to think strategically and communicate effectively with all levels of the organizationPossess a keen attention to detailDemonstrated ability to effectively motivate and develop team membersMinimum of 21 years of age