Lab Support Technician II, Lab, 40hr, Day

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Performs a variety of routine procedures with the collection, receiving and/or processing of laboratory requisitions and specimens, the performance of technical procedures involving technical and data entry duties.

Major Responsibilities:

• Receives specimens from couriers and checks manifests to verify appropriate count.
• Logs and assigns accession numbers to specimens and requisitions received.
• Sorts and triages requisitions and specimens to appropriate workstation; completes and files manifests.
• Answers telephones and communicates pertinent information. Send specimens and carriers to various sites using pneumatic tube or dumbwaiter.
• Performs minor troubleshooting of pneumatic tube through computer.
• Registers patients for a variety of laboratory procedures including sweat testing and specimen collection.
• Processes specimens including centrifugation, pour-off, aliquoting, labeling.
• Performs a variety of routine duties to assist in laboratory processes, such as, preparing reagents and stains, preparing slides and specimens, disposal of biohazardous waste, collecting occasional specimens from outreach patients at Biotech I, etc.
• Performs assigned duties to ensure, an adequate inventory of supplies for assigned area. Monitors inventory levels and stores equipment and supplies in a neat and orderly manner.
• May place orders for supplies when needed.
• Maintains accurate records of processes performed, using manual and computer-based systems. Communicates with lead or supervisory personnel regarding unusual problems.
• Complies with all laboratory quality, health and safety policies, regulations and requirements and with established departmental policies, procedures and objectives.
• Attends variety of meetings, conferences, seminars as required or directed.
• Performs other similar and related laboratory duties in assigned area as required or directed for which he or she has documented competencies.

Lab Registration:

• Registers outreach specimens received from clients into LIS. Creates registration for outreach specimens in Hospital Admission/Discharge/Transfer (ADT) system.
• Searches master patient index (MPI) and IDX for appropriate patient demographic information. Merges dates of services as warranted. Corrects error log reports.
• Inputs ICD 9 codes or diagnosis information provided by physician's offices, clinics, and other health care organization into abstract module of the Meditech Billing Accounts Receivable system.

Arterial Blood Gases:

• Performs routine and automated technical procedures and required quality control procedures such as arterial blood gases under supervision; cleans and prepares glassware for analytical testing. Logs results into Laboratory Information System (LIS), enters blood gas data and other patient findings for interpretation and transmits results to requesting department, checks results for accuracy based upon pre-defined laboratory criteria.
• Maintains equipment during shift including necessary calibration and cleaning to assure accurate results; performs minor repairs as necessary. Notifies supervisor of any equipment failures requiring service.

Cytogenetics:

• Autoclaves and washes glassware.
• Enters patient information as well as laboratory findings, and results into the cytogenetics database.
• Processes all Alpha Feto Protein (AFP) profile samples, including accessioning, registration, centrifugation, packaging, resulting, copying and mailing.

Microbiology:

• Plants specimens on correct media and incubate them properly.

Send Outs:

• Prepares specimens to be sent to referral laboratories; obtains proper detailed information pertaining to sample requirements such as: packaging, test codes, requesting physician, appropriate specimen type and volume needed, test code, shipping information. Completes necessary requisitions and stores specimens as required.
• Reviews Outstanding Specimen Logs (OSR) to assure all referral tests have been obtained. Communicates with lead or supervisory personnel regarding any unusual problems.
• Reviews monthly statements from referral laboratories for appropriateness and accuracy of patient/test/billing.

Position Qualifications:

License/Certification/Education: Required:

• High School graduate.

Experience/Skills: Required:

• Minimum of 3 years of experience in clinical laboratory or hospital registration area.
• Familiarity with data entry and/or word processor and medical terminology.

Preferred:

• Experience in ICD-9 coding.

Experience working in anatomic pathology histology department.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at View email address on click.appcast.io. We will make every effort to respond to your request for disability assistance as soon as possible.