Patient Relations Rep II FPG Neurosurgery, Sarasota

Job Summary

Responsible for patient related activities which include patient scheduling patient check-in checkout and follow up activities. Acts as a liaison between physician patient facility and insurance company. Handles collections of monies from patient at time of checkout. Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information.

Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organizations Mission Vision and Values. Behaviors and attitude support achievement of the systems goals in Service People Finance Quality and Growth.

Required Qualifications

- Require computer keyboard and data input skills.
- Require pleasant and professional demeanor.
- Require skill in establishing and maintaining effective working relationships.
- Require demonstrated initiative and self-direction.
- Require ability to perform multiple tasks simultaneously while maintaining proficiency and efficiency.
- Require dependability/reliability.

Preferred Qualifications

- Prefer some college or vocational training.
- Prefer a minimum of one (1) year of experience in a physician office.
- Prefer knowledge of EHR/EMR.
- Prefer knowledge of medical terminology.
- Prefer skills in all Microsoft office software programs (Word Excel Outlook Power Point and Access).
- Prefer a professional neat appearance with strong oral and written communication skills.
- Prefer basic knowledge of third party payers.

Mandatory Education

HS EQ: High School Diploma GED or Certificate

Employment Screening Requirements

As part of Sarasota Memorial Health Care Systems commitment to keeping people safe all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse.]]>