Workplace Services Lead

Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens. Summary of Position The Workplace Services Lead plays a primary role in supporting the continuous operation and improvement of our Jacksonville office space, including site security, property maintenance and project-based initiatives. Essential Duties and Responsibilities Assist the VP, Workplace in all aspects of project implementation as needed. Represent the Facilities Department in inter-departmental meetings to support and facilitate communication and action between departments. Coordinate all Facilities activities, work direction, and support systems. Independently maintain and update administrative policies and processes. Set up, maintain, and organize department's central files, information, filing, and messages. Prepare and maintain RFP’s, bid information, and other contract documents as needed for the facility. Prepare internal bill-backs and documents for events supported by the Facilities organization. Provide administrative support to the VP, Facilities, Legal Dept. and onsite leadership teams. Assist the Legal Department with administrative support, including routing correspondence for signature, supporting records retention processes, and completing miscellaneous tasks as assigned. Process travel arrangements and expense reports, including coding and allocation in accordance with company policies. Coordinate with property management for any maintenance requirements and/or inspections. Coordinate with building security on access card processing and physical security needs of space. Manage the security access-control database in conjunction with building security. Process incoming and outgoing mail as needed. Answer phones and relieve receptionist as needed. Maintain office equipment and physical space. Handle building-equipment emergencies on an ongoing basis and serve as a liaison between company employees and outside contractors called in to fix problems. Schedule preventative maintenance, respond to urgent maintenance calls, and participate in the creation of emergency preparedness plans. Inventory, order, and stock all office supplies and kitchen areas. Special projects as assigned. Office role with a daily office presence required up to four days a week, or as needed. Qualifications Expected for Position High school degree required; bachelor’s degree in engineering, facilities management, business management, or related field preferred. Certification in facilities management (FMP, CMP) a plus. Superior customer service skills and orientation. Ability to maintain consistent professionalism under stressful situations. Ability to plan and manage work under time constraints. Ability to multitask and work with minimal supervision. Excellent critical thinking skills and ability to direct responses during emergency situations Excellent verbal and written communication skills and proven ability to provide direction to staff Proficient in MS Office, and possess strong written, verbal and people skills. Strong organizational skills and collaborative style needed. Knowledge of real estate, telecommunications, furniture, accounting and building systems. The base salary range for this position is $55,000 - $70,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions. During your first year of service, you will accrue 5.84 hours of PTO for each bi-weekly pay period. In addition, you will receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details. As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why join Teladoc Health? Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission. Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference. Join a multi-faceted community that celebrates each colleague’s unique perspective and is focused on continually improving, each and every day. Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways. Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs. Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link. Our mission is to empower all people everywhere to live their healthiest lives.