Lab Operations Team Lead: Quality & Safety

Select how often (in days) to receive an alert: Create Alert If you’ve worn a pair of glasses, we’ve already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms. Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions. The Team Lead plays a key role in supporting the Department Supervisor by overseeing day-to-day operations and leading a team of Lab Technicians in the assigned area. This role is responsible for ensuring that work is performed in line with quality standards, company procedures, and regulatory requirements, while acting as a go-to resource on the floor by coordinating daily tasks, guiding workflow, maintaining productivity and compliance, directing and monitoring Lab Technicians, providing on-the-job training, supporting issue resolution, and promoting adherence to safety and operational protocols.

MAJOR DUTIES AND RESPONSIBILITIES

Acquire and develop a detailed understanding of the products, processes, and equipment within the assigned area through on-the-job training and experience. Demonstrate a strong commitment to discipline, integrity, and work ethic, setting an example for team members while learning and growing in the role. Assist in leading activities for associate techs, production techs, and senior production techs, while actively learning leadership skills and responsibilities. Ensure associates are following all processes for their assigned location, including safety procedures, with guidance and support as needed. Help resolve process problems by utilizing established problem-solving methods, technical resources, and collaborating with associates and management to minimize downtime and maximize process yields. Support supervisors in meeting daily production goals, learning how to contribute to meeting team and production objectives. Provide production data as required for the functional area and develop understanding of key production metrics. Maintain open communication with facility management and other teams within the location, learning effective communication strategies. Participate in the calibration of equipment and tooling, maintaining documentation per ISO Standards for all DST equipment and processes while learning best practices. Support the team in consistently meeting Key Operating Measures such as Quality Control, Breakage Costs, Equipment Utilization, and On-time Delivery. Take on additional responsibilities and perform special projects as assigned by leadership, gaining exposure to different aspects of the operations. Actively review workforce performance by tracking relevant metrics and learning how to direct associates effectively.Solicit feedback from associates on missed opportunities and successes, while actively learning how to identify areas for improvement.

BASIC QUALIFICATIONS

High school diploma or equivalent, relevant work experience. 2 to 3 years of related work experience, such as in production or distribution, with a strong desire to learn and grow in the role. Willingness and ability to develop competency in using diagnostic equipment, troubleshooting, control systems, robotics, and automated equipment through on-the-job training. Basic competency in Windows-based architecture and Microsoft Applications, with an eagerness to expand technical skills. Ability to learn and maintain a disciplined, structured work environment. Willingness to rotate between sitting and standing for extended periods (up to 12 hours per day). Ability to bend, twist, and use repetitive motion of hands and wrists. Able to lift up to 25 pounds. Strong communication (oral and written) skills in English. Excellent organizational skills and attention to detail, with the ability to learn and adapt quickly in a dynamic environment. Legally eligible to work in Canada. This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at View phone number on click.appcast.io (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email View email address on click.appcast.io . We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. #J-18808-Ljbffr EssilorLuxottica