Call Center Quality & Reporting Analyst
Universal Health Services
Universal Health Services, Inc. is seeking a detail-oriented professional to support the SUD National Call Center by managing internal reporting processes and overseeing call quality review systems. This position plays a crucial role in gathering daily and monthly reports which impact overall performance metrics. The ideal candidate will possess strong analytical skills and advanced Microsoft Office knowledge, contributing to the improvement of call metrics and quality assurance. Competitive benefits include excellent medical plans and career development opportunities. #J-18808-Ljbffr Universal Health Services, Inc.
Vacancy posted 17 hours ago
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