Front Desk Luxury Spa Concierge

Benefits 401(k) matching Dental insurance Employee discounts Flexible schedule Health insurance Paid time off Vision insurance 401(k) Opportunity for advancement Job Title: Front Desk Spa Concierge at Woodhouse Spa - Nashville (Midtown) TN In This Position You Will Open or close the spa depending on your shift schedule. Check in each guest for their service and assist at check-out after their service has concluded. Answer our multi-line phone system - Schedule services for guests using our MEEVO software system. Retail products and series. Confirm appointments and help prepare therapists for service day. Pre-book our guests at check-out for future services. Provide amenities to guests when needed. Provide 5 Star Customer Service. Ensure and maintain spa cleanliness and presentation at all times. Ensure Sanitation Standards are met and exceeded in spa. You Can Look Forward To Health Benefits to include: Health Insurance, Dental & Vision for Full Time Employees 401K with 100% on first 4% Employer Match - ALL Employees Competitive hourly wage. Paid Vacation - ALL Employees Free Parking A fast-paced, team-oriented environment. Being an expert on all Woodhouse Signature Services and MEEVO System software. Continuous customer service and retail product training. Opportunities to grow in our Company and the spa industry. Generous discounts and opportunities to enjoy services and products. We Have Some Guidelines And Requests 1 year of front desk or customer service experience – at a spa, restaurant or hotel is preferred. Experience using a scheduling spa software is preferred. Ability to work weekends - 1 Weekend day shift required of all Employees Be flexible to accommodate and support schedule needs for Front Desk Team & Woodhouse Customer Service Standards. Possess strong professional communication and excellent customer service skills. Must be able to multi-task in a fast paced environment. Must have the ability to stand for long lengths of time. Positive attitude is required. Employment contingent upon successful background check. Woodhouse Spa is a drug-free and smoke-free workplace. Job Type: Full-time and Part-Time Available Job Location: Nashville (Midtown) TN Required Education High school or equivalent Required Experience Hospitality: 1 year preferred, not required. Compensation Compensation: $17.00 per hour #J-18808-Ljbffr