Field Engineer 4

Indotronix International Corporation

Field Engineer 4 Computer Technician (Schaumburg, IL)

About the Role
Join our dynamic team as a Field Engineer 4 and play a vital role in delivering top-tier technical support for laptops and desktops across the Schaumburg metro area. As a trusted Field/Computer Technician, you ll handle a variety of hands-on repair tasks, providing essential IT support to customers and building your expertise in hardware troubleshooting and service management. This contract position offers autonomy, a collaborative culture, and opportunities to expand your technical skillset.

Responsibilities

- Diagnose and perform break-fix repairs on laptops and desktops, including replacing hardware components like hard drives, motherboards, and keyboards
- Execute whole unit swaps and service or replace PC peripherals as needed
- Travel to client locations across the metro and surrounding areas using your own vehicle
- Accurately update and close service tickets in real-time using a company-provided mobile device
- Maintain professional communication with clients and internal teams throughout each assignment

Required Skills and Experience

- Minimum 1 year of hands-on break-fix experience with laptops and desktops
- Solid understanding of computer hardware and software fundamentals
- Basic troubleshooting skills for Microsoft applications
- Reliable car and valid auto insurance
- Strong problem-solving mindset and ability to follow established procedures
- Excellent time management and customer service abilities

Preferred Skills

- Experience building computers
- Exposure to a variety of desktop and laptop brands
- Previous field service or on-site technical support experience

Benefits

- Flexible, field-based work environment
- Expand your technical skills and gain exposure to diverse hardware
- Opportunity for career advancement within a leading IT services organization
- Company-provided phone for managing service tickets

How to Apply
Ready to take your IT career on the road? Submit your resume now to join our Schaumburg-based team of skilled technicians.

Apply

Vacancy posted 1 day ago

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