General Manager, Mill Operations

Job Description

Job Description

SUMMARY

We are seeking an experienced Plant Manager to lead a sophisticated, recycled linerboard manufacturing operation in the Niagara Falls, New York area. This leader will set the direction for the facility, develop its leadership team, and drive performance across safety, reliability, quality, productivity, employee engagement, and financial results. The ideal candidate is a people-centered manufacturing leader who can align teams around clear priorities, strengthen a culture of accountability and continuous improvement, and support the needs of customers in the packaging industry.

RESPONSIBILITIES

• Lead overall mill operations, including safety, production, maintenance, reliability, environmental compliance, quality, and employee engagement.
• Champion a safety-first culture and reinforce safe practices throughout the facility.
• Translate the strategic operating plan into clear priorities and measurable results, working with functional leaders to achieve safety, efficiency, cost, quality, and compliance goals.
• Drive continuous improvement initiatives that reduce waste, improve productivity and quality, and control costs.
• Align production priorities with commercial, planning, and distribution partners to support reliable execution and customer satisfaction.
• Coach and develop leaders and employees, building an inclusive, high-performing team and strengthening future leadership capability.
• Partner with human resources leadership on workforce planning, organizational effectiveness, and alignment with business objectives.

REQUIREMENTS

• Must have Bachelor's degree, preference is in Engineering.
• Progressive paper manufacturing leadership experience, including significant responsibility for plant or mill operations. Experience in paper, pulp, packaging, linerboard, or corrugated industries is required.
• Experience applying servant leadership principles to lead large teams in a complex manufacturing environment focused on continuous improvement.
• Demonstrated success improving safety, operational performance, employee engagement, and financial results.
• Strong knowledge of paper manufacturing processes, maintenance and reliability practices, and continuous improvement methods such as Lean Manufacturing, Six Sigma, or similar approaches.
• Proven ability to lead organizational change, develop leaders, and build high-performing teams.
• Excellent communication and relationship-building skills, with the ability to influence and align teams across functions.