Administrative Assistant II

Ames, IA

Full time

R19863

Position Title:Administrative Assistant II

Job Group:Professional & Scientific

Required Minimum Qualifications:High school diploma or equivalent and 3 years of related experience

Job Description:

The Debbie and Jerry Ivy College of Business at Iowa State University is seeking an Administrative Assistant II to support the Departments of Supply Chain Management and Management & Entrepreneurship. This position is ideal for a highly organized, proactive professional who thrives in a fast-paced, customer-focused environment.

Reporting to two Department Chairs, the Administrative Assistant II provides executive-level administrative support and helps ensure the efficient day-to-day operations of both departments. The successful candidate will serve as the primary point of contact for faculty, staff, students, alumni, and external partners, delivering exceptional customer service while managing multiple priorities with professionalism and discretion.

The ideal candidate will possess strong organizational, communication, and interpersonal skills, a service-oriented mindset, and proficiency with Microsoft Office applications, particularly Excel, Outlook, and Word. Experience with Workday or similar enterprise systems is preferred, along with the ability to quickly learn new technologies.

Example of Duties

• Served as the primary administrative liaison for department leadership, coordinating operations, communications, and strategic initiatives.

• Managed calendars, meetings, and departmental events, including symposiums, advisory council meetings, and faculty meetings.

• Prepared reports and analyzed enrollment and course data to support departmental planning, budgeting, and decision-making.

• Provided guidance on university policies, budgets, HR matters, and administrative procedures to department leadership.

• Coordinated faculty recruitment, search processes, promotion and tenure activities, and maintained confidential personnel records.

• Oversaw hiring and supervision of student employees and tracked faculty and staff leave.

• Developed departmental communications, newsletters, website content, and correspondence for internal and external stakeholders.

• Served as the first point of contact for faculty, students, visitors, and campus partners, delivering professional customer service.

• Collaborated across departments to support academic programs, organizational goals, and continuous process improvement.

Preferred Qualifications:

• Demonstrated ability to deliver exceptional customer service as the primary point of contact for internal and external stakeholders.

• Experience managing calendars, scheduling meetings, and coordinating departmental events and logistics.

• Proficiency with Microsoft Office applications, specifically Excel, Outlook, and Word.

• Demonstrated ability to independently manage responsibilities, prioritize competing tasks, and consistently meet deadlines.

• Experience working collaboratively across departments while demonstrating strong organizational skills, professionalism, and attention to detail.

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Application Instructions:To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:

Resume/Curriculum Vitae

Letter of Application/Cover Letter

Why Choose Iowa State University?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:

• Retirement benefits including defined benefit and defined contribution plans

• Generous vacation, holiday, and sick time and leave plans

• Onsite childcare (Ames, Iowa)

• Life insurance and long-term disability

• Flexible Spending Accounts

• Various voluntary benefits and discounts

• Employee Assistance Program

• Wellbeing program

• Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.

If you have questions regarding this application process, please email View email address on click.appcast.io, or call View phone number on click.appcast.io or Toll Free: View phone number on click.appcast.io.

Appointment Type:Regular

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:PS806

Original Posting Date: September 2, 2026

Posting Close Date:September 13, 2026

Job Requisition Number:R19863

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. View phone number on click.appcast.io, email View email address on click.appcast.io.

General ISU compensation information can be found on the University Human Resources ( website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.

Current employees (excluding temporary, student and graduate assistants) must apply through the Workday Internal Careers Hub ( .

By focusing on the future and providing the best student experience possible, Iowa State University ( attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State, we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community ( . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. View phone number on click.appcast.io, email View email address on click.appcast.io.

If you have questions about the application process please email View email address on click.appcast.io or call View phone number on click.appcast.io or Toll-Free at View phone number on click.appcast.io. Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email View email address on click.appcast.io or call View phone number on click.appcast.io or Toll-Free: View phone number on click.appcast.io. TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or View phone number on click.appcast.io.

General ISU compensation information can be found on the University Human Resources ( website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.