Engineer

Engineer

Gather input from subject matter experts (SME), users and stakeholders to document business needs and constraints that are easily understood, thorough, and accurate. Conduct user workshops to understand and define requirements. Document requirements using format(s) appropriate for initiative, such as user stories, business requirement documents (BRDs), process/workflow diagrams, mock ups, etc. Define and analyse solution options that balance business value, usability and technical feasibility. Understand the high level business strategy and apply this knowledge to creation of roadmaps and prioritization of requirements/user stories. Organize and facilitate meetings to share timelines and address open questions. Coordinate internal resources and third parties/customers/vendors through implementation and rollout. Build trusted relationships with end users by providing system support and incorporating feedback. Provides a user focused approach to all ideas and decisions. Advocates for the user community through understanding of their roles, responsibilities, and processes.